Patient Service Representative (PSR) - ACI OP Program

Love Where You Work: Work at Avera where current employees rate their satisfaction at 94%. Join a team where the career opportunities are endless.

Culture: Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

You Belong at Avera: Competitive pay, front-loaded PTO and options for free health insurance, sign-on bonuses, various shifts to fit your lifestyle and opportunities for career growth.

Avera has an exciting opportunity to be the first impression of Avera as a Patient Services Representative (PSR)!

Position Highlights:

• One week of PTO front-loaded and a generous ongoing paid-time off package.
• Options for Free Health Insurance!
• Career Growth opportunities!
• Be a part of a rewarding team while providing outstanding care to a variety of patients.

Job Summary

• The Patient Services Representative (PSR) is accountable for answering the telephone, greets patients, creating and updating patient and insurance information in the system.
• Verifies and analyzes health insurance benefits, accepts co-payment and explains payment policies and billing/collections processes.
• Refers messages to the appropriate person and schedules appointments using proper telephone/ customer service etiquette.
• Provides Avera Chart information to patients and assists as needed in signing up.

Education and/or Experience

• High school diploma or general education degree preferred.

• One to two years of experience preferred.
• Must be able to perform basic operations on a computer.

Work Schedule

Monday-Friday, 8:00am-4:30pm; 80hrs/2wks

Pay

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

• $17.50 - $22.00 per hour

What Makes Avera Special?