What are the responsibilities and job description for the Collection Specialist position at Avera Health?
Location :
Avera Downtown Building-Sioux Falls
Worker Type : Regular
Work Shift :
Primarily days with possible weekends / evenings / holidays (United States of America)
Pay Range :
The pay range for this position is listed below. Actual pay rate dependent upon experience.
20.50 - $27.00
Position Highlights
You Belong at Avera
Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.
A Brief Overview
Responsible for counseling patients with respect to making sound financial decisions, payments and planning for delinquent patient accounts using professional techniques. The ideal candidate will understand and apply the laws and regulations governing the debt collection industry and is responsible for accurately updating account records and being comfortable making out bound calls with the intention to interact with patients regarding their accounts.
What you will do
- Understand and apply the laws and regulations governing the debt collection industry.
- Execute professional debt collection techniques to collect patient accounts.
- Accurately read, notate, and update collection accounts using collection software.
- Counsel patients with respect to making sound financial decisions.
- Maximize collections while maintaining the highest degree of professionalism.
- Utilize skip-tracing techniques within the guidelines provided by the Collection Manager.
- Maximize productivity by utilizing predictive dialing equipment.
- Route accounts to be reviewed for suit by the litigation team.
Essential Qualifications
The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.
Preferred Education, License / Certification, or Work Experience :
Expectations and Standards
Benefits You Need & Then Some
Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.
Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.
Salary : $21 - $27
