What are the responsibilities and job description for the Medical Office Support Associate position at Avera Health?
Job Summary
">We are seeking a highly motivated and detail-oriented Patient Services Representative to join our team at Avera Health. As a key member of our clinic's reception team, you will be responsible for ensuring the smooth operation of our reception areas, providing excellent patient care, and supporting the delivery of high-quality patient services.
">Key Responsibilities
">• Welcome patients, check them in, and complete registration processes, including verifying demographics, insurance, and collecting service payments.
">• Maintain accurate and up-to-date patient records, scanning pertinent information and responding to calls, messages, and faxes.
">• Coordinate nurse, physician, and patient time to expedite delivery of care and provide friendly and efficient service to patients.
">• Direct patients to ancillary services as needed and work effectively in a team environment to maintain a productive and efficient environment.
">Requirements
">To succeed in this role, you must possess:
">• High School or GED equivalent or 1-3 months related experience and/or training.
">• Ability to work effectively in a team environment and communicate effectively with patients, staff, and physicians.
">• Strong visual acuity and ability to hear, understand, and distinguish speech and other sounds.
">Why Work at Avera Health?
">Avera Health is a dynamic and growing healthcare organization that offers a wide range of benefits and career development opportunities. As a Patient Services Representative, you will have the opportunity to make a meaningful difference in the lives of our patients and contribute to our mission of delivering exceptional patient care.
