What are the responsibilities and job description for the Patient Services Representative | Patient Services position at Avera Health?
Location :
Avera St Mary's Hospital
Worker Type : Regular
Work Shift :
Primarily days with possible weekends / evenings / holidays (United States of America)
Pay Range :
The pay range for this position is listed below. Actual pay rate dependent upon experience.
17.75 - $22.75
Position Highlights
You Belong at Avera
Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.
A Brief Overview
Works in the various reception areas throughout the Clinic and is responsible for helping the patients to access the Clinic's system for care.
What you will do
- Welcomes patients, checking them in and completing registration which includes verifying demographics, insurance and collection of any service payments.
- Responsible for insurance verifications, authorizations and getting consent and waiver forms signed as appropriate.
- Responsible for scanning all pertinent information into the patient's record.
- Answers and addresses calls, messages and / or faxes, routing them to appropriate individuals / departments if needed.
- Maintains computer appointment scheduling and follows office scheduling policies / parameters.
- Expedites delivery of care by coordinating nurse, physician, and patient time. Acts as public relations agent for the physicians by serving the patients in a friendly, efficient manner. Directs patients to ancillary services as needed.
Essential Qualifications
The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.
Required Education, License / Certification, or Work Experience :
Expectations and Standards
Benefits You Need & Then Some
Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.
Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.
Salary : $18 - $23
