EVS Manager Quality

Location:

Avera McKennan Hospital

Worker Type:

Regular

Work Shift:

Primarily days with possible weekends/evenings/holidays (United States of America)

Position Highlights

Monday Through Friday varied hours from 6am to 6pm. Potential emergent calls and potential weekend needs.

 Housekeeping, Custodial, Linen responsibilities

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Responsible for oversight and success of the overseeing division related to quality performance. This position works collaboratively with a variety of leaders and departments to design a culture of continuous quality improvement, manage resources and identify opportunities for program improvement among new and existing practices.

What you will do

• Coordinates overall Quality Program for assigned division or region.
• Actively develops and carries out the activities outlined in a Quality Improvement Work plan. Including but not limited to development of system performance improvement, that result in the system meeting or exceeding outlined thresholds.
• Proactively monitors and reports on the progress for all activities.
• Maintains a high level of interaction with leadership and stakeholders in compiling, reporting, analyzing and disseminating quality metrics to identify quality opportunities, create strategies for improvement, and review processes and activities for efficiency and effectiveness.
• Promotes philosophy of Continuous Quality Improvement to identify problems, analyze variations, and improve complex processes and systems to enhance the quality of patient care.
• Provides oversight to activities related to accreditation, including assessment of ongoing readiness, review of standards and involvement with interdepartmental colleagues, as well as develops and delivers educational training and coaching to facilitate the understanding of accreditation standards requirements.
• Provides oversight to activities related to accreditation survey preparedness including acting as a liaison between the health plan and accrediting body, preparation of documents and materials, and facilitation of onsite or virtual document review.
• Support all efforts, including expanding knowledge and implementing change that positions the health plan for electronic data abstraction including meeting federal reporting requirements along with abstraction for internal data use.
• Serves as a resource to and developer of performance improvement programs in Avera Health facilities.
• Serves as support to the Quality of Care Committee, including case review and presentation of materials, in collaboration with leadership.
• Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience:

• Bachelor's health care profession, healthcare administration or related field.
• 4-6 years experience in managed care, preferably in the quality department type setting.

Preferred Education, License/Certification, or Work Experience:

• 4-6 years management experience

Expectations and Standards

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera’s values of compassion, hospitality, and stewardship.
• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.

• Free health insurance options, for full-time single coverage on Avera High Deductible Health Plan

• Up to 5% employer matching contribution for retirement

• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.