Hospitality Services Manager

Location:

Avera Mother Joseph Manor Retirement Community

Worker Type:

Regular

Work Shift:

Primarily days with possible weekends/evenings/holidays (United States of America)

Position Highlights

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Ensures that all standards and regulations concerning dietary services are met and maintained. Ensures a quality dietary program for patients. Orders food/product and maintains inventory within a given budget. Trains and cross-trains staff accordingly and ensures maintained cleaning schedule.

What you will do

• Performs an accurate assessment within a timely manner of the patient's nutritional status including, but not limited to: obtaining and interpreting information in terms of the patient's nutritional needs, patient/family level of knowledge, ability and readiness to learn about nutrition requirements, cultural/religious needs, and physical mental limitations. Utilizes assessment to prepare patient menus.
• Maintains current policy and procedure manual for all dietary functions. Prepares appropriate records and reports as required for the department. Maintains monthly dietary statistics and prepares reports as required by administration.
• Ensures that all standards of cleanliness and quality are maintained in the dietary department.
• Provides input on annual department budget and growth opportunities in the hospital and community.
• Maintains an appropriate inventory of dietary supplies and food.
• May perform cooking functions.
• Directs activities and collects data to demonstrate a safe and sanitary food service operation to meet state health department, and federal regulations.
• Receives food and supplies, checking for quality and safety. Returns substandard items or credit. Approves invoices and sends to accounting for payment within appropriate time frame. Stores food and supplies in appropriate areas and at safe temperatures and uses first in first out principle.
• Follows and ensures staff follow food handler techniques and rules for kitchen safety, diet manual and departmental policies related to purchasing, accounting reports, food production and meal service.
• Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience:

• High School or GED Equivalent
• Certified Dietary Manager - Association of Nutrition & Foodservice Professionals within 1 Year
• ServSafe Certificate - National Restaurant Association within 1 Year
• two years related experience and/or training in food service management

Expectations and Standards

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera’s values of compassion, hospitality, and stewardship.
• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO front-loaded for eligible hires

• Free health insurance options, for full-time single coverage on Avera High Deductible Health Plan

• Up to 5% employer matching contribution for retirement

• Career development guided by hands-on training and mentorship

Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status.  If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.