What are the responsibilities and job description for the Referral Representative - Full Time position at Avera?
Location:
Sioux Center, IAWorker Type:
RegularWork Shift:
Day Shift (United States of America)Sioux Center Health is seeking a qualified individual to join our team! Sioux Center Health has been designated a Top 100 Critical Access Hospital by The Chartis Center for Rural Health, awarded a Top Workplace honor by The Des Moines Register, and won Best of the Northwest in 12 healthcare categories. Sioux County also ranked #6 in the nation for being one of the Healthiest Communities according to U.S. News & World Report and CVS. There’s a reason we are a recognized healthcare leader.
Position Highlights
Summary
- The Referral Representative is responsible for processing referrals made by providers by scheduling the appointments with the patient present following their clinic appointment or by gathering information from the patient and following up in a timely manner. This position schedules orders for radiology tests, physical therapy, and specialty clinics.
General Hours of Work
- Monday-Friday 8:00am-5:00pm
Education and/or Experience
- High School diploma or GED. General computer knowledge required. Bi-lingual experience preferred but not required.
Essential Functions
- Obtains information from provider offices and patients for processing referrals in an accurate, timely and sequential manner.
- Works on Referral List to ensure referrals are completed and communicated to patients and provider office.
- Assists with collection and sharing of records to facilitate referrals to specialists.
- Assist with patients coming into the facility with referral questions.
- Demonstrates technological knowledge and skills sufficient to integrate the use of health care technology and/or information management systems as it pertains to scheduling.
- General clerical duties to include, but not limited to making copies, faxing documents, greeting, answering/ monitoring phones, making appointments, relaying messages.
- Performs other duties and responsibilities as assigned.
