What are the responsibilities and job description for the Referral Representative - Full Time position at Avera?
Location : Sioux Center, IA
Worker Type : Regular
Work Shift :
Day Shift (United States of America)
Sioux Center Health is seeking a qualified individual to join our team! Sioux Center Health has been designated a Top 100 Critical Access Hospital by The Chartis Center for Rural Health, awarded a Top Workplace honor by The Des Moines Register, and won Best of the Northwest in 12 healthcare categories. Sioux County also ranked #6 in the nation for being one of the Healthiest Communities according to U.S. News & World Report and CVS. There’s a reason we are a recognized healthcare leader.
Position Highlights
Summary
- The Referral Representative is responsible for processing referrals made by providers by scheduling the appointments with the patient present following their clinic appointment or by gathering information from the patient and following up in a timely manner. This position schedules orders for radiology tests, physical therapy, and specialty clinics.
General Hours of Work
Education and / or Experience
Essential Functions
Obtains information from provider offices and patients for processing referrals in an accurate, timely and sequential manner.
Works on Referral List to ensure referrals are completed and communicated to patients and provider office.
Assists with collection and sharing of records to facilitate referrals to specialists.
Assist with patients coming into the facility with referral questions.
Demonstrates technological knowledge and skills sufficient to integrate the use of health care technology and / or information management systems as it pertains to scheduling.
General clerical duties to include, but not limited to making copies, faxing documents, greeting, answering / monitoring phones, making appointments, relaying messages.
Performs other duties and responsibilities as assigned.
At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward.
The policy of Avera to provide opportunities for all qualified employees or applicants without regard to disability and to provide reasonable accommodations for all employees or applicants who may be disabled. Avera is committed to ensuring compliance in accordance with the Americans with Disability Act. For assistance, please contact HR Now at 605-504-4444.
Additional Notices : For TTY, dial 711
Avera is an Equal Opportunity / Affirmative Action Employer : Minority / Female / Disabled / Veteran / Sexual Orientation / Gender Identity.
