What are the responsibilities and job description for the Security Operations Manager position at Averro?
Systems and Security Operations Manager
Employment Type: Full-Time
Job Site: Hybrid
City: Roseville
State: CA
Pay Rate Range (External): $150,000 - $155,000
Benefits
Our client offers a comprehensive benefits package including:
- Flexible Spending Account (FSA) & Dependent Care Account available
- 401(k) – 5% company match, eligible after 6 months
- Paid Time Off (PTO) – Starts at 13 days per year, accrued monthly; increases with years of service
- 7 Paid Holidays – Includes standard holidays plus the day after Thanksgiving
- Virtual Office Program – Typically 3 days per quarter; negotiable
- Volunteer Time Off – 8 hours per year of paid volunteer time, available after 6 months of employment
Role & Responsibilities
We are seeking a Systems and Security Operations Manager who will be responsible for leading both strategic and hands-on aspects of IT infrastructure and security. This role oversees cloud-based systems, enterprise tools, and the broader security posture while managing a high-performing team of technical professionals.
Key Responsibilities
- Act as a working manager, spending approximately 70% of time on hands-on technical and security operations and 30% on team leadership
- Manage a team of 4–10 direct reports including senior engineers, systems admins, and service desk staff
- Lead and evolve the organization’s Information Security Program with matrixed reporting to the CIO/CISO
- Conduct internal audits and ongoing security assessments aligned with NIST standards
- Monitor network traffic and firewall performance, and manage security reporting
- Oversee a newly implemented Cisco infrastructure and lead integration of emerging technologies such as Abnormal Security
- Manage and enhance cloud infrastructure (100% cloud, no on-prem servers), with responsibilities across Azure and AWS environments
- Drive monthly sprints in an agile environment; lead 1:1s, performance reviews, and coaching conversations
- Oversee infrastructure including cloud servers, VMs, firewalls, WANs, routers, switches, and email/VOIP systems
- Guide and support cross-functional collaboration with system administrators, analysts, and developers to optimize infrastructure and cybersecurity
- Evaluate and integrate SaaS and IaaS solutions; ensure endpoint and enterprise hardware/software integrity
- Maintain and document ITIL 4-aligned standard operating procedures
- Manage vendor relationships, license renewals, and IT purchasing within defined budgets
- Be available after hours for urgent issues or key project rollouts
Essential Qualifications
- Bachelor’s degree in IT, Computer Science, or related field (or equivalent industry certifications)
- 7 years of overall Information Technology experience
- 5 years of Systems/Network Administration experience
- 3 years of experience managing or leading IT teams
- Demonstrated expertise with Microsoft Azure, AWS, Microsoft 365, Teams, Cisco technologies, and security platforms including Okta
- Experience with security frameworks (especially NIST) and audit/compliance initiatives
- Strong foundation in networking and enterprise cloud environments
- Excellent communication skills with ability to relay complex information to non-technical stakeholders
- Knowledge of ITIL 4, ITSM, agile methodologies, and sprint-based planning
Bonus Qualifications
- Relevant certifications are highly desired, including:
- Cisco CCNA
- CompTIA Security
- CISSP
- CySA
Why Averro?
Averro is an equal opportunity employer, and we are committed to diversity, equity, and inclusion in the workplace. All qualified applicants will receive consideration for employment, regardless of criminal histories, consistent with legal obligations. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law.
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Salary : $150,000 - $155,000