Locksmith

Summary:

Responsible for maintaining the security of the hotel and casino facilities, including guest rooms, office areas, safes, and casino equipment. The role requires expertise in lock systems, key management, and emergency services to ensure the safety of both guests and Team Members.

Essential Functions and Responsibilities:

• Install, repair, and maintain locks, deadbolts, and high-security lock systems for guest rooms, offices, storage areas, safes, and casino equipment.
• Perform regular audits and checks of locking mechanisms, ensuring they meet the highest standards of security.
• Handle key control and management, ensuring keys are issued and tracked properly for both staff and guests.
• Respond to emergency lockout situations for both guests and staff promptly and professionally.
• Repair and rekey locks, including safes and lockers, when necessary.
• Install and maintain electronic access control systems, including keycard systems, biometric scanners, and other security technologies.
• Perform routine maintenance and troubleshooting on security systems such as surveillance cameras and alarm systems.
• Collaborate with hotel and casino security staff to ensure proper safety protocols are always followed.
• Provide key duplication and rekeying services, including for high-security and restricted locks.
• Maintain accurate records of service work, key transactions, and security measures.
• Respond to urgent service calls, sometimes outside regular hours, to address security issues or lock-related emergencies.
• Monitor and maintain inventory of locksmith tools, supplies, and security-related equipment.
• Assist with the setup and breakdown of temporary locks and security measures during special events or casino promotions. Provide outstanding customer service in a timely manner to both guests and fellow team members.
• Performs other duties as assigned.