What are the responsibilities and job description for the Customer Service Representative position at Aviation Academy of Louisiana?
Aviation Academy of Louisiana is seeking to add an individual to our customer service team at our headquarters location near Acadiana Regional Airport in New Iberia, LA.
Do you thrive in a role where you can help others achieve their goals? We are proud to offer a wide range of aviation related services across the Louisiana area and are looking for an experienced, team oriented, customer service driven individual. One who understands the role of being the "face" of our organization while helping customers navigate their questions and concerns while delivering an exceptional experience. Our representative team is essential to the daily success of our organization and their ability to uphold the positive presentation and efficient skills to ensure customer satisfaction and communication success are extremely valued.
The role of Customer Service Representative is available to the right candidate! This position reports directly to company management and responsibilities include all aspects of customer service skills like handling inquiries, resolving issues, and working collaboratively to meet our customers' needs.
WHAT YOU'LL NEED TO Succeed:
- Proficiency with computers and capability of learning new computer systems
- Reliability
- Attention to detail
- Enthusiasm, energy and a positive attitude
- A strong desire to educate and build solid relationships with customers
- Excellent communication skills
- Team Mindset
- Minimum 1-2 years of Customer Service Experience
- Aviation knowledge is preferred, but not required
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- On-the-job training
Shift:
- 8 hour shift
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- New Iberia, LA 70560 (Required)
Work Location: In person
Salary : $15