What are the responsibilities and job description for the Account Manager position at Aviation Avionics and Instruments, Inc.?
Account Manager
Aviation Avionics and Instruments, Inc.
Owasso, OK 74055
Aviation Avionics and Instruments (AAIC) is a growing organization specializing in aviation component repairs. We are searching for a motivated individual to serve in the role of account manager.
Job Accountabilities:
- Act as a liaison between the customer and various departments within AAIC including production, shipping, purchasing, accounting, and engineering.
- Provide the customer with accurate turnaround time estimates (TAT) and follow through with any delays. Monitor on time delivery.
- Manage all aspects of part repairs from receiving discrepancies, quoting, processing approvals, closing out repairs, and invoicing.
- Prepare quotes with price and lead time and provide them to the customer in a timely manner. Follow up and process approvals.
- Maintain an open dialog to set customer expectations and stay in tune with the customers’ future needs. Send weekly status reports.
- Must be proficient in Microsoft Excel and Word. Use database software to prepare reports and other documents. Quantum experience a plus.
Competencies:
- Flexibility
- Ability to multitask
- Attention to detail
- Communication proficiency, both oral and written
- Excellent customer service skills
- Team player who actively participates and contributes to accomplish goals and objectives.
- Problem solving
Work Environment:
This job operates in an office environment and will routinely use standard office equipment such as computers, phones, copiers and filing cabinets.
Job Type: Full-time
Experience: Account management/ Customer service experience. Aerospace experience a plus.
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Owasso, OK 74055: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000 - $55,000