Bag Runner

JOB OVERVIEW

The Bag Runner provides services behind the counter in the handling of passenger luggage and the security of the belt. The agent is responsible for providing excellent service and ensuring baggage handling is done according to standard policies and regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to:

• Provides services behind the counter: baggage handling, transfer of baggage and oversize transfers, assistance in the processing and transport of passenger luggage.
• Guarantees the service to the client's airlines/airports in accordance with the contracts and within the agreed budget level.
• Complies with customer service skills as provided via training.
• Fully trained and familiar with the procedures behind counter management, aviation safety, security procedures, and safety procedures of Grupo Eulen
• Other duties as assigned.

QUALIFICATIONS

EDUCATION, LICENSE, and/or CERTIFICATION

• High school diploma or equivalent

EXPERIENCE and/or KNOWLEDGE

• 1 year of aviation experience

SKILL and/or ABILITIES

• Must be able to lift 70lbs or more
• Must be able to stand, lift, bend, push, and pull for extended periods of time.
• Be able to maintain customer service professionalism while under pressure and stressful environment
• Must be able to read airline boarding pass
• Always be professional in appearance and manners to passengers and any other person at the airport Training will be provided.
• Must pass all pre-employment requirements and those to obtain an Airport ID with a seal
• Must have schedule flexibility for the weekend, holiday, night shift
• The ability to pass a drug test and TSA fingerprint background check.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Physical Demands

The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position requires the incumbent to be able to speak and be understood, hear, and comprehend the English language, stand for long periods of time, be able to lift approximately 70 pounds, be able to relocate in the event of an emergency, and have a neat and professional appearance.

EEOC

Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law