Office Operations Coordinator

Office Operations Coordinator

Aviators Insurance Agency, a leading agency for aviation insurance, is actively recruiting for an Office Operations Coordinator based in Aviators’ Van Nuys, CA office.

Aviators is a family owned-and-operated agency with a commitment to exceptional client service and a professional culture rooted in kindness.

The Office Operations Coordinator will be responsible for office reception duties and will serve as the initial point of contact for Aviators’ clients, prospective clients, and vendors. They will also handle incoming and outgoing mail and email correspondence, manage the inventory and ordering of office supplies, and provide overall operations support to Aviators’ agents.

The ideal candidate for this position will have a professional and cheerful customer service mindset, with exceptional communication, time management, organizational, and critical thinking skills. We are looking for a friendly self-starter who takes initiative while also taking direction. Proficiency with basic office computer functions (email, calendars, word processing, spreadsheets, data entry) is a must.

This is a full-time, salaried, in-office position (not remote).

The work schedule for this position will be Monday through Friday from 8:00 AM – 4:30 PM (with rare but occasional earlier and/or later hours needed).

The salary range for this position is $45,000 - $55,000 and represents Aviators’ good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent on a variety of factors, including, but not limited to, the candidate’s experience and qualifications.

Aviators provides a generous full benefits package (health, dental, vision), paid time off, paid holidays, and 401(k).

ESSENTIAL DUTIES & RESPONSIBILITIES

• Office reception: cheerfully answer and direct incoming calls; take detailed messages; greet walk-in clients and vendors with a smile
• Correspondence: open, sort, and distribute incoming mail; prepare outgoing mail; monitor and direct incoming agency emails
• Office supply management: ensure that office supplies are stocked; order supplies as-needed
• Operational support: assist agents with data entry and data processing; filing; payment processing; other duties as-assigned

KNOWLEDGE, SKILLS & EXPERIENCE

• Prior reception, customer service, and/or office support experience preferred
• Must have the ability to communicate in a friendly and professional manner with clients, prospective clients, vendors, and colleagues
• Excellent attention to detail is required
• Exceptional organizational skills are required
• The ability to multi-task, prioritize, and follow-through is required
• General knowledge of office computer functions is required (email, calendars, word processing, spreadsheets, data entry)
• High school diploma required, associate’s degree or higher preferred

To apply for this position, please send your resume to: info@aviatorsinsurance.com. Please also include a short cover letter explaining why you think you’re the perfect fit for this position.

Responses will be given to candidates who closely meet our qualifications. No phone inquiries, please.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Work Location: In person

Salary : $45,000 - $55,000