What are the responsibilities and job description for the Front Desk Agent/Night Auditor PART TIME position at Avid hotel by IHG?
About the Front Desk position
We are seeking an experienced Front Desk Agent to join our company. You should possess an outgoing personality to make clients feel satisfied and comfortable. You will assist with guests' enquiries and resolve any questions
Front Desk responsibilities are:
- Providing exceptional service to guests
- Implementing plans to improve customer satisfaction
- Assisting with guests queries/disputes
- Resolving complaints effectively
- Sharing tips with the team to enhance customer service
- Handling the arrival and departure of guests
- Acting as a communication hub between guests and team members
- Informing guests about updates of services
- Providing reports to senior manager on the activities
Front Desk Agent requirements are:
- Experience as a Front Desk Agent
- Excellent customer service skills
- Knowledge of the hospitality industry
- Effective communication skills
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Employee discount
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Ability to Relocate:
- Summerville, SC 29483: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15
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