What are the responsibilities and job description for the Housekeeping Rooms Inspector position at Avid Hotel Memphis Southaven?
POSITION TITLE: Housekeeping Inspector
REPORTS TO: Executive Housekeeper
ABOUT AVID HOTEL MEMPHIS SOUTHAVEN
The Avid Hotel Memphis Southaven, managed by Vista Host Management & Development Company, is known
for its modern and welcoming environment. We offer 100 rooms
designed with a commitment to simplicity, comfort, and quality. Our hotel is conveniently located
just minutes from Memphis International Airport and the vibrant Southaven Towne Center, making it
an ideal choice for business and leisure travelers alike. As a top-rated property on TripAdvisor,
our dedication to guest satisfaction is unwavering, creating a
positive experience that keeps guests coming back.
POSITION SUMMARY
The Housekeeping Inspector is responsible for checking rooms and public areas for cleanliness and
assisting with the management of housekeeping and laundry operations.
This role supports the housekeeping team through training, coaching, and open communication to
achieve a positive work environment and outstanding guest service.
WHO IS THIS POSITION FOR?
The Housekeeping Inspector role is best suited for someone who:
- Has a keen eye for detail and is committed to maintaining high cleanliness standards.
- Enjoys training, coaching, and supporting housekeeping staff to ensure consistent service quality.
- Is proactive, organized, and capable of managing daily housekeeping tasks efficiently.
- Takes pride in contributing to a clean and welcoming environment for guests.
WHY JOIN OUR TEAM?
- Competitive hourly pay with opportunities for performance-based incentives.
- Vacation / Sick / Bereavement / Holiday Pay.
- Health/Vision/Dental Insurance.
- Life / STD Insurance.
- 401k.
- Employee Discounts (Brand Hotels & Company Hotels).
- Free, Third-Party Employee Assistance Program (personal and professional).
- Opportunities for growth within Vista Host’s expanding portfolio.
DUTIES AND RESPONSIBILITIES
- Support housekeeping staff through training, coaching, and open communication to ensure high performance and efficiency.
- Inspect the cleaning of guest rooms, public areas, and back-of-house spaces, ensuring compliance with health, sanitation, and safety standards.
- Issue assignments to housekeeping staff, taking into account special requests and areas of focus to maintain smooth operations.
- Distribute supplies and goods to staff at the start of each shift, managing inventory and controlling expenses.
- Respond to guest requests, concerns, and issues promptly to ensure guest satisfaction.
- Log items into the Lost and Found and manage guest inquiries related to lost property.
- Follow emergency procedures to protect hotel guests, staff, and assets.
- Adhere to attendance rules and maintain regular availability for scheduled shifts.
- Perform other job-related duties as assigned by management.
POSITION REQUIREMENTS
- Must be able to communicate effectively, both written and verbally.
- Must be able to stand for long periods.
- Must be able to lift up to 40 lbs.
- Ability to move throughout the building, bend, stoop, and reach to assist staff members in completing tasks, with or without reasonable accommodation.
