What are the responsibilities and job description for the Room Attendant position at Avid Hotel Memphis Southaven?
POSITION TITLE: Room Attendant
REPORTS TO: Executive Housekeeper / General Manager
ABOUT AVID HOTEL MEMPHIS SOUTHAVEN
The Avid Hotel Memphis Southaven, managed by Vista Host Management & Development Company, is known
for its modern and welcoming environment. We offer 100 rooms
designed with a commitment to simplicity, comfort, and quality. Our hotel is conveniently located
just minutes from Memphis International Airport and the vibrant Southaven Towne Center, making it
an ideal choice for business and leisure travelers alike. As a top-rated property on TripAdvisor,
our dedication to guest satisfaction is unwavering, creating a
positive experience that keeps guests coming back.
POSITION SUMMARY
The Room Attendant is responsible for maintaining clean and orderly guest rooms, restocking
amenities, and reporting any maintenance issues to ensure a high standard of service. This role
requires attention to detail, efficiency, and a guest-focused attitude to create a positive,
welcoming atmosphere for all hotel guests.
WHO IS THIS POSITION FOR?
The Room Attendant role is best suited for someone who:
- Has a keen eye for detail and takes pride in keeping spaces clean and organized.
- Enjoys working independently while supporting the housekeeping team.
- Is proactive, reliable, and committed to maintaining high standards of cleanliness.
- Thrives in a physically active role that requires multitasking and prioritizing tasks.
WHY JOIN OUR TEAM?
- Competitive hourly pay with opportunities for performance-based incentives.
- Vacation / Sick / Bereavement / Holiday Pay.
- Health/Vision/Dental Insurance.
- Life / STD Insurance.
- 401k Program.
- Employee Discounts (Brand Hotels & Company Hotels).
- Free, Third-Party Employee Assistance Program (personal and professional).
- Opportunities for growth within Vista Host’s expanding portfolio.
DUTIES AND RESPONSIBILITIES
Housekeeping Responsibilities
- Provide a clean and safe environment for guests by cleaning and maintaining guest rooms and
common areas.
- Vacuum carpets, dust furniture, clean floors, and ensure all surfaces meet cleanliness
standards.
- Collect dirty linens and transport them to the laundry area, delivering fresh linens to room
attendant carts as needed.
- Restock guest room amenities, including towels, soaps, and toiletries.
- Respond to guest requests in a timely manner, such as delivering extra linens or items from the
front desk.
- Assist with deep cleaning and organization of common areas and maintain the lobby
functions.
- Report any safety, maintenance, or housekeeping concerns to management.
- Adhere to lost and found procedures, guest safety protocols, and hotel policies.
- Acknowledge and greet guests in public spaces, anticipating and addressing their needs.
General Responsibilities
- Ensure efficient completion of daily room cleaning assignments in a timely manner.
- Use supplies and equipment responsibly, reporting any shortages or issues to
management.
- Maintain a friendly and professional demeanor with guests and team members.
- Follow established schedules and support other departments as needed, performing additional
tasks assigned by management.
Comply with hotel safety guidelines and procedures to ensure a secure environment for guests and
staff.
POSITION REQUIREMENTS
- Must be able to stand for extended periods, frequently moving within and about the
facility.
- Ability to carry or lift items weighing up to 50 lbs and push/pull up to 200 lbs.
- Must frequently handle objects and equipment necessary for cleaning and maintenance
tasks.
- Basic reading and writing skills for understanding assignments, checklists, and guest
requests.
- Flexibility to work nights, weekends, and holidays as needed.