What are the responsibilities and job description for the Customer Service Representative position at AVie Pros?
Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for providing exceptional client services, ensuring customer satisfaction, and effectively communicating with clients through various channels. This role requires a strong ability to analyze customer needs and offer appropriate solutions while maintaining a professional demeanor.
Duties
- Provide outstanding customer service by addressing inquiries and resolving issues promptly and efficiently.
- Handle cash transactions accurately and responsibly, ensuring compliance with company policies.
- Communicate effectively with clients via phone, email, and in-person interactions, demonstrating excellent phone etiquette.
- Utilize computerized systems to manage customer accounts, process orders, and track inquiries.
- Analyze customer feedback and provide insights to improve service delivery.
- Collaborate with team members to enhance overall customer experience and support sales initiatives.
- Maintain an organized office environment to facilitate efficient service delivery.
Experience
- Previous experience in client services or a related field is preferred.
- Proficiency in English is required; bilingual candidates are highly desirable.
- Experience with cash handling and basic sales techniques is beneficial.
- Strong communication skills, both verbal and written, are essential for success in this role.
- Familiarity with office procedures and computerized systems will be advantageous.
Join us in delivering exceptional service to our valued customers while growing your skills in a supportive environment.
Job Type: Full-time
Pay: $12.00 - $15.39 per hour
Expected hours: No less than 40 per week
Benefits:
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $12 - $15