Fitness Reception Supervisor

Location: Tampa, FL, 33613

Job Description:

The Fitness Reception Supervisor will be responsible for overseeing the front desk operations of the fitness center. This includes managing the reception staff, ensuring excellent customer service, and maintaining a clean and organized front desk area. The supervisor will also be responsible for scheduling staff, handling customer complaints, and ensuring that all members are following gym policies and procedures.

Responsibilities:

• Oversee front desk operations
• Manage reception staff
• Ensure excellent customer service
• Maintain a clean and organized front desk area
• Schedule staff
• Handle customer complaints
• Ensure members are following gym policies and procedures

Requirements:

• High school diploma or equivalent
• Previous experience in a supervisory role
• Excellent customer service skills
• Strong organizational skills
• Ability to multitask and prioritize
• Knowledge of gym policies and procedures
• Ability to work flexible hours, including evenings and weekends