Phone Triage Nurse

Description

The Registered Nurse will demonstrate proficiency in nursing standards by communicating with patients regarding their care and treatment plans. The RN is responsible for patient advocacy, application of evidence-based nursing knowledge, use of the nursing process during encounters, and continuity of care as applicable.

Supervisory Responsibilities:

• May supervise care given by nonprofessional staff and provide instruction as needed.

Duties & Responsibilities:

• Provide primary response, oversight, and support to patient calls and voicemail messages to the physician(s) and practice, including medical counsel, prescription coordination, and appointment scheduling.
• Serve as liaison between the physician and patient in the provision and coordination of patient care, reporting to the physicians.
• Coordinate and provide oversight to incoming medical reports.
  • Coordinate and provide follow-up to such reports with physician and patient.
• Assist with clinical procedures and patient monitoring as necessary and required by the practice/physician.
• Perform all aforementioned and assigned duties in accordance with practice/physician policy, and applicable state and/or nursing board governance and law.
• Maintain professional and positive attitude and appearance at all times.
• Display active commitment to the mission, vision, and values of Avina Women’s Care.
• All other duties as assigned.

Qualifications

Required Skills & Abilities:

• Superb nursing skills, including compassion, self-motivation, attention to detail, and organization.
• Personality and demeanor to deal with the public and work closely with a wide variety of patients.
• Excellent verbal, non-verbal, and written communication skills to communicate with staff, patients, physicians, and visitors.
• Strong analytical and problem-solving skills.

Physical Demands:

• Prolonged periods of sitting at a desk and working on a computer.
• Must have good vision and hearing perception to view computer screens and discern telephone rings and conversations.
• May be required to stand, bend, reach, and lift up to 25 pounds as needed throughout the day.

Education & Experience:

• Associate degree in nursing required; Bachelor of Science in Nursing preferred.
• Valid and active State of Ohio Registered Nurse license in good standing.

Salary : $28 - $30