What are the responsibilities and job description for the Help Desk Technician position at Avinya Infotech (Formerly Known as Job Cloud Inc.)?
Position: Help Desk Junior
Work Location: Minneapolis MN 55402 (All 5 Days Onsite)
Duration: Long-term contract
Start: ASAP
Interview Process/Details: 1 video interview and done
Top 5 Skills:
1) Independent - have to be ok with remote support
2) 0-1 years of desktop tech support experience
3) good problem solver
4) self-starter - but not afraid to ask questions
5) used to handling a lot of calls; this person will get about 5-10 tickets a day ranging in levels of difficulty