What are the responsibilities and job description for the Billing and Collections Associate - ONSITE position at Avion Networks?
Job Summary:
- Duties may include performing daily reconciliation, resolving problem checks, correcting proofs, making bank deposits and contacting shippers concerning checks that can't be processed.
- Additional duties may include processing mail, data entry, typing and processing forms.
Responsibilities:
- This position requires extensive communication with customers via telephone, to include conference calls, and/or written correspondence to attempt to bring resolution to unpaid accounts.
- Strong organizational and problem-solving skills, requiring advanced research and root cause analysis are necessary.
- Candidate must be able to work in a fast-paced environment.
- Proficiency in Microsoft Excel (specifically VLOOKUP's and pivot tables) and Word is required.
- Prior phone center or collections experience is preferred.
- **TEMPORARY POSITION** The position will be Monday-Thursday in office with WFH Friday after training is completed and the candidate is ready to work remotely.
Job Types: Contract, Temporary
Pay: $18.05 - $18.30 per hour
Work Location: In person
Salary : $18 - $18
