Partnerships Program Manager

Zipcar's business-to-business partners are critical for the company's growth. The B2B Partnerships Program manager is responsible for leading all day-to-day activities to execute and expand Zipcar partnership programs ensuring achievement of monthly, quarterly, and annual financial plans. The scope includes Uber Driver and future new partner programs.

This role reports directly to the Head of B2B and Partnerships. Success in this position demands a customer-centric and solutions-oriented approach, with an urgency to achieve positive outcomes for both the company and its partners. The ideal candidate will possess a proven ability to effectively connect various parts of the organization to drive results for both internal and external partners. Building and maintaining strong, long-term partner relationships through productive and collaborative efforts is equally crucial for success in this role.

• Lead day to day activities for strategic partners such as Uber Driver to deliver financial targets and ensure contract compliance. Identify opportunities and surface obstacles to drive milestones to timely completion and deliver goals.
• Function as main point of contact for local operations teams to execute and optimize partner programs. Ensure successful launches, ongoing program success, and contract compliance.
• Lead internal program execution with additional cross-functional teams such as sales operations, product, marketing, member services, finance, and Avis partnership teams. Continually improve each partnership performance by identifying action areas and effectively steering implementation.
• Lead partner relations. Drive growth opportunities and resolve challenges to mutually positive outcomes and lasting, profitable program performance.
• Help develop the partnership business. Identify and execute current partner growth opportunities such as through geographic expansion, fleet mix, new use cases. Support the Head of B2B and sales teams to win new partners.
• Track and report on program performance to internal and external stakeholders. Prepare program reporting and analysis on a regular basis in addition to QBRs and strategic program presentations.
• Identify areas of improvement to continue to improve Zipcar's current and future partnership programs.

• Knowledge of Zipcar and Zipcar operations and local go-to-market activities.
• Experience with Sales, Partnerships, and/or deal-making with outside partners. Empathetic and able to build lasting, mutually beneficial business relationships.
• Ability to effectively partner with key internal stakeholders to drive business results.
• Experience with financial / business management and proven ability to deliver business targets and plans.
• Sound decision maker with a bias for action and solutions. Effective at problem solving. Able to make informed and meaningful decisions with justification.
• Comfortable with data. Able to conduct analyses, synthesize information, develop insights, and propose actions based on data-driven information.
• Self-starter and goal oriented. Demonstrates a bias for action. Able to execute on initiatives with high-level guidance to deliver targets.
• Excellent communication skills across an organization at all levels including C-suite.
• Organized and able to effectively juggle multiple projects, customers, and inputs at once.

• Opportunity to work with a dynamic sales and sales operations team, laser-focused on growing Zipcar's strategic partnerships and business segments.
• Serve as the face of a strong national brand with long-standing leadership providing critical and essential shared transportation services
• Chance to accelerate sustainable transportation in the cities, businesses, and campuses we serve and enable our strategic partner success.
• Flexible and fun work environment.

What tops off the tank:

• Competitive Medical, Dental, Vision, Life and Disability Insurance and other voluntary benefits through our parent company, Avis Budget Group
• Generous paid time off, including holidays, vacation, personal, sick, volunteer and Parental Leave options
• Tax-free benefit for public transportation or parking expenses
• 401(k) Retirement Plan with company matched contributions
• Free Zipcar Membership and other employee discounts, including discounts on renting and buying Avis/Budget cars
• Community involvement opportunities

Who are we?

Glad you asked! Zipcar is the world's leading car-sharing network, found in urban areas and university campuses in more than 500 cities and towns. Our team is smart, creative and fun, and we're driven by a mission - to enable simple and responsible urban living.

Being a Zipcar member gives you easy access to a car nearby without all the cost and hassle of owning one. Founded in 2000, Zipcar disrupted - or innovated - the traditional model of car ownership and independent studies show that Zipcar's model of car sharing is proven to reduce vehicle ownership, freeing up more city space for people. Zipcar provides members with socially responsible, sustainable mobility options that support the global environment, their communities and city livability.

Zipcar is a subsidiary of Avis Budget Group, Inc. (Nasdaq: CAR), a leading global provider of mobility solutions. For more information, visit: www.zipcar.com.

The extra mile:

We encourage Zipsters to bring their whole selves to work - unique perspectives, personal experiences, backgrounds, and however they identify. We are proud to be an equal opportunity employer - M/F/D/V.