Assistant General Manager

Our Story

Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We’ve designed our corporate structure to best serve our clients by enhancing collaboration across our organization.

At Avison Young, we are committed to providing a comprehensive suite of commercial real estate services to our clients while fostering a supportive and inclusive workplace culture for our employees. Our collaborative approach and emphasis on personal and professional growth create an environment where individuals can thrive. Real estate can have a significant positive impact on people’s lives – and we’re in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental value as a global real estate advisor, powered by people.

If you're looking for career opportunities where you can excel and contribute to a strong company culture, we want to hear from you. Join our highly motivated team and take pride in your work as we create a better future together.

Overview

Dynamic and results-driven professional with extensive experience in commercial real estate management, seeking to leverage strong leadership and strategic planning skills. Committed to enhancing operational efficiency, driving revenue growth, and fostering strong client and tenant relationships while ensuring compliance with local laws as well as industry regulations and standards. Establish excellent relationships with all tenants to quickly resolve needs that may arise and maintain the highest levels of tenant satisfaction. Proactive extrovert that enjoys and excels at fostering relationships and a community environment.

The base salary is aligned with market data and is estimated between $120,000 to $135,000 with the ability to achieve additional compensation through bonus.  This salary range reflects base compensation for the position across all US locations. Within this range, individual pay is determined by work location and other factors including relevant education/training, experience, and internal equity.

Responsibilities

• Support the planning, budgeting and control of operating and capital expenditures. Administer and assist in the preparation of annual budgets, forecasts, monthly reports, and variance explanation reports.
• Supervise and assist with accounts receivable and accounts payable, including collection of rent, accruals, payment of expenses, common area maintenance estimates, true-ups, reconciliations, compliance with lease terms, and preparation of all related documentation.
• Monitor and enforce the terms of all lease agreements, the billing and collection of rents and other tenant charges in compliance with leases.
• Respond to tenant requests and needs and coordinates with Property Management and building staff to resolve the issues.
• Assist with the selection and performance of vendor services, including preparation of requests for proposals and service agreements.
• Monitor vendor performance to ensure compliance and standards established in the service agreement are being met. 
• Assist with coordination and supervision of building staff, including oversight of scheduling and facilitating maintenance with engineers, janitorial staff, and third-party vendors.
• Generate, track, review and close work orders and is responsible for all work order reports.
• Create purchase orders and track, code and process invoices using accounting system.
• Responsible for scheduling and facilitating maintenance with vendors and tenants.
• Perform property inspections on a regular basis and make recommendations to maintain and enhance the asset.
• Support the compliance of property safety standards, assist in the Fire and Life Safety training, and maintain the building emergency response plans and procedures, along with its related documentation of compliance.
• Emergency response management and support.
• Document and track all certificates of insurance from vendors and tenants.
• Maintain accurate and pertinent information for vendors and tenants.
• Prepare correspondence and memos to tenants and vendors.
• Establish and maintain positive relationships with internal and external tenants and vendors.
• Support and provides leadership in a commitment to achieve AY and client expectations for service and business objectives. Consistently uphold and apply the company’s policies regarding appropriate professional behavior to ensure that the values of the firm are exhibited by the actions of the staff.
• Perform other related duties as requested.

Qualifications

• Bachelor’s Degree, preferably in business, real estate, or finance.
• Candidate will possess a minimum of 5 years of related experience.
• LEED AP, IREM CPM and BOMA RPA certifications are strongly recommended.
• Strong understanding of financial terms and principles and possesses the ability to analyze and conduct complex financial and business decisions.
• Proficient in C.M.M.S. including Angus, Facility360 or similar, Yardi, Microsoft Word, Excel, PowerPoint, and Project.
• Ability to express ideas clearly in written and verbal communications, with the capability to create complex financial and business-related documents.
• Strong organizational skills and detail oriented.
• Proven record of providing excellent internal and external customer service.
• White glove customer service experience preferred.

Workplace Type

Our Equal Opportunity Commitment

Our Equal Opportunity Commitment

Avison Young is proud to be an equal opportunity employer, committed to promoting diversity and inclusivity within our workforce. Our non-discrimination policy ensures that all individuals are treated equally, regardless of race, gender, religion, sexual orientation, or disability. We believe in fostering a positive and inclusive work environment that values accessibility and fair recruitment practices for all employees. We hope you will join us in committing to create a workplace that is fair, equitable, and welcoming to all.

Benefits offered to full time W2 employees:

• Traditional and Roth 401k with generous employer match and immediate vesting
• 12 weeks of Paid Parental Leave after one year of tenure
• Medical, Dental, Vision Insurance
• Company paid Life and AD&D Insurance
• Company paid Short & Long-Term Disability
• Voluntary Critical Illness and Accident Coverage
• Healthcare, Dependent Care, Commuter & Transit Pre-Tax Benefits
• Wellness program
• Employee Assistance Program (EAP)

Work-Life Balance:

• Competitive paid vacation days
• 2 personal/wellness days
• Paid holidays plus 2 floating holidays
• Annual volunteer day for Day of Giving

Salary : $120,000 - $135,000