What are the responsibilities and job description for the Intake Coordinator position at AVIVO?
Job Details
Description
Do you know, you have the power to change the course of someone’s life? Avivo employees do this every day, and we want you to join the team. At Avivo, our employees work with utter commitment to their clients, embracing the full person, believing in the dignity of all people.
The Intake Coordinator coordinates and completes intakes for all chemical health outpatient and mental health clients. This position assists in client account setup for care coordination, case management and housing programs. This role will also follow up with referral and funding sources prior to, during, and after client admissions. This position works a 32hr work week.
PRIMARY RESPONSIBILITIES
- Coordinate with access and clinical teams to schedule upcoming client admissions into SUD programs
- Communicate with referral and funding sources to ensure documentation and funding requests are submitted and accurate
- Assist with billing functions, including data entry and insurance information.
- Provide information on Avivo services to individuals seeking services, including in person and on the phone.
- Enter and maintain client information into Credible.
- Provide general administrative assistance with data entry, general reports, table and document development, typing and editing.
- Provide coverage for the Avivo front desk; answer the phone and provide information about services.
- Provide support assistance to Avivo Leadership team.
- Conduct client registrations and data collection as requested.
- Actively participate in Avivo’s diversity efforts and committees.
- Actively participate in Avivo’s trauma informed care initiative.
- dentify, develop, share, and incorporate best practices and strategies within the division.
- Maintain participant files; submit reporting forms, and other data as required.
- Maintain participant files; submit reporting forms, and other data as required.
- Positively represent the organization, program, and participant's needs.
- Educate businesses and community at large about Avivo services.
- Attend and participate in regularly scheduled staff, agency, and external meetings.
- Follow program operations according to program plans and goals in accordance with contract requirements.
- Keep immediate supervisor informed of all issues of significance to facilitate prompt action as appropriate.
- Perform miscellaneous projects and complete varies tasks as assigned.
Qualifications
Education and Experience
- High school diploma or equivalent (GED).
- 2-3 years of experience in a similar role.
BENEFITS:
- Medica health plan
- Health Savings Account (HSA)
- Nice Healthcare − offers chat, video visits and in-home primary care visits
- Dental plan
- Dependent Care Flexible Spending Account (FSA)
- Basic Life/AD&D & Voluntary Life/AD&D
- Long-term disability
- Option to purchase critical illness, accident insurance and short-term disability
- 401(k) Plan
- 10 Paid holidays & generous PTO
IN ADDITION:
- Mission driven culture that celebrates diversity
- Clinical supervision towards licensure
- Competitive pay, based on education & experience
- Mileage reimbursement
Avivo is a nonprofit organization which serves nearly 15,000 Minnesotans each year, helping them achieve recovery, employment, and career advancement. We believe everyone deserves the chance to live well and work well.
Equal Employment Opportunity/Affirmative Action Employer. Avivo is an equal opportunity employer and will recruit, hire, promote and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy) or mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, or genetic characteristics.
Salary : $18 - $23
