What are the responsibilities and job description for the Director of Operations – Allied Components International (US) position at Avnan?
About Allied Components International:
Allied Components International is a private label distributor of electronic components, specializing in magnetic components, inductors, transformers, and RJ45 connectors. We are committed to delivering high-quality products and reliable service to our customers worldwide. As we continue to grow, we are focused on expanding our product offerings and improving operational efficiency. We are seeking a strong, capable Director of Operations, with a solid operational and engineering background to lead our company to new heights.
About the Role:
The Director of Operations will be responsible for managing and improving Allied’s daily operations, including order fulfillment, supplier coordination, logistics, and customer service support. This is a hands-on leadership role, ideal for someone who thrives in execution, process improvement, and team management. The person will oversee multiple departments, ensuring all teams work together efficiently to deliver exceptional service and operational performance.
Key Responsibilities:
- Team Leadership: Manage and support all departments, including operations, procurement, logistics, customer service, and coordination with sales and marketing, ensuring alignment with company goals.
- Operational Oversight: Oversee and coordinate the daily execution of order processing, supplier engagement, procurement, inventory management, and logistics.
- Process Improvement: Develop, implement, and maintain standard operating procedures (SOPs) to improve efficiency, reduce errors, and streamline workflows.
- Supplier and Logistics Management: Ensure strong supplier relationships, confirm product availability, and manage 3PL partners in California and Hong Kong to ensure on-time delivery.
- Issue Resolution: Address and resolve operational challenges such as supplier delays, shipment discrepancies, and customer issues.
- Team Development: Train and develop staff across functions to ensure high performance, accountability, and adherence to operational standards.
- Reporting & KPIs: Monitor operational performance metrics, report regularly to company leadership, and implement corrective actions where needed.
- Compliance & Standards: Ensure compliance with company policies, quality standards, and applicable laws and regulations.
- Collaboration: Act as a key point of contact between operations and the broader company leadership, ensuring operational alignment with company objectives.
What We’re Looking For:
- Experience: 5 years in operations management, supply chain, or logistics, ideally within the electronics or industrial components industry.
- Leadership: Proven experience managing cross-functional teams with an ability to lead through influence and direct management.
- Operational Expertise: Deep knowledge of order processing, procurement, supplier negotiation, inventory management, and logistics.
- Tools: Proficient with QuickBooks Enterprise or similar ERP systems; familiarity with order management and shipping software.
- Problem-Solving: Strong analytical and problem-solving skills with a proactive, solutions-oriented approach.
- Communication: Excellent communication and interpersonal skills with the ability to collaborate across global teams and vendors.
- Adaptability: Ability to thrive in a fast-paced environment with shifting priorities.
Why Join Allied?
- Impactful Role: Directly manage the daily operations and lead a team in delivering exceptional customer experiences.
- Growth Opportunity: Play a key role in a growing organization, with potential for expanded responsibilities over time.
- Collaborative Team: Work closely with a leadership team that values accountability, efficiency, and continuous improvement.
- Remote Flexibility: Work remotely while managing a global team and supply chain.
How to Apply:
If you are an experienced operations leader ready to take ownership of a critical role at Allied Components International, send your resume and a brief cover letter outlining your experience and qualifications.
