What are the responsibilities and job description for the Benefit Measurement Reporting Lead- Consultant position at Avocette Technologies?
Job Details
Job Description
Job Description
Description of Service:
The Benefits Measurement and Reporting Lead will be responsible for gathering and analyzing current state data, establishing the benefits measurement approach and framework, developing future state metrics and KPI targets based on the future state operating model, implementing new and updated reporting, and tracking outcomes against targets post go-live to ensure targets are achieved.
Location for Delivery of Contracted Services:
Principally remote, with at least two day per month in Richmond head office. There may be more days requested which will be advised in advance by the manager. Local candidates are given preference
M-F, 9AM-5PM PST.
Responsibilities and Deliverables:
- Experience in Benefits Realization: Proven experience in designing and implementing benefits measurement frameworks for projects, programs, or organizational initiatives. Understanding the vision and work with leadership to develop benefits measurement framework and approach, including metrics and KPIs that will be used to measure outcomes.
- Conduct analysis of ideas and opportunities (i.e., changes to operating model) to build out scope and support prioritization for design and implementation.
- For each opportunity and change, develop metrics and KPIs that will be used to measure the benefits, including identifying the data available, determining how to collect the data if it is not current available, determining how the metric will be calculated, building the data pipelines, etc.
- Determine current state baseline for metrics and KPIs and work with stakeholders to develop targets for each based on the design and leadership vision.
- Design reports and dashboards to track and monitor metrics and KPIs, as well as the ability to drill down into the component parts and drivers to identify trends, adjustments that are required, etc.
- Attention to Detail: High level of accuracy and attention to detail when analyzing data, preparing reports, and tracking benefit metrics.
- Work with business operations and transition teams to roll-out the reports and dashboards to operations leadership, including communications, training, and change management, in preparation for go-live
- Stakeholder Engagement and Management: Skilled at working/navigating and managing cross-functional teams and stakeholders, understanding their needs, and translating technical details into actionable insights for non-technical audiences.
- Build, train, and manage team, including developing approaches and templates and reviewing deliverables and ensuring quality standards are achieved.
- Sample deliverables: Benefits measurement framework and approach; data analysis for ideas and opportunities (i.e., changes to operating model); recommendations for each opportunity scope and design based on data analysis; metrics and KPIs for each opportunity, including data, pipelines, calculations, etc.; current state baseline for each KPI; future state targets in coordination with leadership; reports and dashboards, including working with transition team to develop and roll-out communications, training, and change management
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