What are the responsibilities and job description for the Front Desk position at Avondale by the Sea?
Job Overview:
We encourage applicants to stop at location in person. Job hours: Wednesday - Saturday 4PM-10PM. Seasonal: April-November.
We are seeking a reliable and friendly Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience for all. This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Duties:
- Greet and welcome guests in a warm and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls, respond to inquiries, and provide information about the hotel and local area
- Assist guests with reservations, changes, and cancellations
- Handle guest complaints or concerns with patience and professionalism
- Process payments and maintain accurate records
- Maintain cleanliness and organization at the front desk area
- Assist with administrative tasks such as filing, data entry, and correspondence
Experience:
- Previous experience in a customer service role is preferred
- Ability to provide exceptional customer support in a professional manner
We offer competitive pay based on experience and qualifications. This is a part-time position with opportunities for growth within the company.
If you are a motivated individual who enjoys interacting with people and providing outstanding service, we would love to hear from you. Please contact us for an interview.
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 20 – 25 per week
Schedule:
- 8 hour shift
- Evening shift
- Weekends as needed
Work Location: In person
Salary : $16 - $18