What are the responsibilities and job description for the Service Booker-Porsche Grapevine position at Avondale Group?
Overview
For over 35 years, Avondale Group has grown to become one of the most respected family-owned automotive groups in the world. We pride ourselves on creating an elevated client experience from purchase, to service, to collision repair, to subscription and beyond. The sincere and endless commitment to our employees drives our success and the inclusive culture makes Avondale Porsche Grapevine a truly special place!We feel honored that we attract, nurture, respect and retain the most talented people in the industry! We do so by providing a world-class, high-quality work environment where productivity, innovation, and personal and professional growth lead to success and lasting, meaningful relationships. It would be our sincere pleasure to show you this, first-hand.
EXCELLENT MEDICAL INSURANCE AND LIFE BENEFITS FOR YOU AND YOUR FAMILY!
- Your Choice of Medical Plans (we reduced employee healthcare expense through our self-insured plans for our employees and their families for 2022)
- Dental
- Vision
- FREE Company Paid Life Insurance
- FREE Employee Assistance Program Support for all employees
- 401K Retirement Plan
- Paid Holidays/Vacation/Paid Time Off
- We Happily Offer Relocation Expenses to Qualified Out of Area Candidates
Our Avondale Porsche Grapevine Bookers ensure an elevated client experience while creating client advocates by posting final charges on completed repair orders, verifying that all labor and parts charges are documented.
Avondale is proud to represent Mercedes-Benz, Sprinter Commercial Vehicles, Porsche, Aston Martin, Bentley, Rolls Royce, McLaren, Maserati and Koenigsegg.
Responsibilities
Posts final charges on completed repair orders, and make sure that necessary support documentation is with repair order (RO)Verifies that proper operation codes and warranty damage codes are present on documentation and in compliance of dealership and manufacturer standardsKnows and understands the manufacturer warranty policy and proceduresDetermines and enters the applicable labor operation codes, failure codes, and otheradministrative data requiredRecords (flag) the appropriate technicians for the hours earned on the operations they performedEnsures that all deductibles are properly documented so they are collected from the client at the time of repair completion and vehicle deliveryCommunicates with Parts Department and Technicians to verify that all charges are documentedEnters and revises information and description of repairs in computer systemPrepares and delivers repair orders for billingObtains proper management authorization for policy charges (for any department) and/or discounts applied to a repair order
Qualifications
EDUCATION and/or EXPERIENCEHigh school diploma or general education degree (GED); and one to three months relatedexperience and/or training; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS (Including Driver's License)None required.
PHYSICAL DEMANDS. The employee must occasionally lift and/or move up to 10 pounds.
