What are the responsibilities and job description for the Sales Coordinator position at AVS Audio Visual Services Hawaii?
Job Title: Sales & Logistics Coordinator (Audio Visual Services for Live Corporate Events)
Department: Sales & Production Management
Position Summary
The Sales & Logistics Coordinator will play a key role in supporting the Sales & Production Managers and the broader Sales and Production teams. This position is responsible for coordinating day-to-day sales activities, preparing proposals, managing client communication, and overseeing the logistical elements of event production. The ideal candidate has a keen attention to detail, exceptional organizational skills, and the ability to thrive in a fast-paced environment.
Key Responsibilities
1. Sales Support
· Proposals & Quotes: Assist with the preparation of proposals, quotes, and other sales materials for existing and prospective clients.
· Client Relationship Management: Maintain relationships with existing clients by following up on inquiries, providing timely updates, and supporting the Sales & Production Manager with building new client relationships.
· CRM & Software Administration: Input and update client/project information within Flex Rental Solutions (or similar CRM software), ensuring accurate data and timely follow-up.
· Market Research: Gather and organize current marketplace information on competitor pricing, new products, and delivery schedules to help fine-tune sales strategies.
· Reporting & Record-Keeping: Maintain sales records, client files, and historical data, providing reports and insights to the Sales & Production Manager.
2. Logistics Coordination
· Event Production Coordination: Assist in scheduling and coordinating labor, materials, tools, and equipment required for events.
· Transportation & Freight: Collaborate with trucking/freight services and internal teams to ensure timely transport of gear to and from event locations.
· Production Schedules & Work Orders: Support the creation and distribution of production schedules, work orders, and crew correspondence.
· Correspondence & Documentation: Draft client and venue correspondence, ensuring all relevant parties are updated on production timelines and requirements.
· Quality Control & Process Confirmation: Reconfirm labor calls and trucking/freight transport to avoid scheduling conflicts and to ensure all resources are in place.
· Project Tracking: Monitor progress on projects, verifying accuracy, approvals, and deadlines.
· Billing & Financial Reporting: Assist with compiling final billing details for end clients and the Accounting department, maintaining accurate and timely financial records.
Qualifications & Skills
· Experience:
o 3 years of experience in a sales and/or logistics capacity at an AV company focusing on live corporate events required.
· Technical Skills:
o Proficiency in CRM software (Flex Rental Solutions preferred) or project management tools.
o Strong MS Office Suite skills (Excel, Word, PowerPoint).
· Communication:
o Excellent written and verbal communication abilities.
o Capable of handling client correspondence professionally and courteously.
· Organizational Skills:
o Exceptional attention to detail, with proven ability to manage multiple projects and deadlines simultaneously.
· Teamwork & Collaboration:
o Proven track record of working effectively in cross-functional teams.
o Willingness to support and assist team members to achieve common goals.
· Problem-Solving:
o Strong analytical and troubleshooting capabilities.
o Ability to adapt quickly to changing priorities and requirements.
Working Conditions
· Hybrid Schedule: This position follows a hybrid work arrangement, with 3 days in the office and 2 days remote each week.
Monday–Friday: Primarily a weekday schedule but may require flexibility to work occasional evenings and weekends, depending on event schedules.
Job Type: Full-time
Pay: $25.00 per hour
Expected hours: 35 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evenings as needed
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $25