What are the responsibilities and job description for the Cognos TM1 Admin position at Avtech solution?
Job Title : Cognos TM1 Admin
Work Location : Raritan, New Jersey
Job Description :
- 3 years of Experience in Cognos TM1 administration.
- Provide troubleshooting and diagnostic support at L2 / L3 level for these technologies
- Incident, problem and service outage management
- Simple and standard service request fulfillment / Project provisioning
- Gathering requirements from project teams covering areas such as capacity, users, data
- Connections / sources, tools / capabilities
- Environment set-up
- Install, configure and maintain base software
- Patch & Release Management
- Security Management
- Code migrations
- Provide 24x7 production system support
- Document and maintain work-instructions
- Complete audit required tasks
- Initiate, submit and implement change requests
- Log technical support tickets with vendor helpdesk?
- Backup, data recovery and service restoration management
- Implement and maintain monitoring capabilities
- Collaborate with L3 on patch and bug fix deployment
- Identify and raise system capacity related issues (storage, licenses, performance threshold)
- Performance, capacity & utilization monitoring
- Optimization and Performance tuning
