What are the responsibilities and job description for the Administrative Assistant, Home Health position at AW Health Care?
Description:
AW Health Care is a St. Louis based, independently operated, women-owned enterprise. We recently celebrated 20th anniversary in the home health industry. AW is a rapidly growing home health agency, with an innovative approach to patient centered care. Our team consists of over 400 employees serving over 1500 patients in Missouri and Illinois.
AW Health Care Benefits:
- Medical
- Dental
- Matching 401K
- Paid Time Off
- And a wide range of supplemental benefit options including, but not limited too:
- Life Insurance
- Short Term/Long Term Disability
- Accidental Death and Dismemberment
AW Health Care is currently seeking a Full Time Office Coordinator to perform various duties, tasks, and responsibilities, which are important for the smooth operations of the office. Home Health experience is preferred.
Hours: Monday-Friday from 8:00AM-4:30PM/8:30AM-5:00PM as needed
RESPONSIBILITIES:
- Answer telephone calls, providing accurate information about services and procedures; provide further assistance to satisfy patients’ inquiries, maintaining open communication with clients, and attending to patients’ current needs.
- Monitor all incoming faxes and forward them to the appropriate person.
- Faxing and scanning.
- Provide excellent customer service with prompt and courteous communication.
- Accurately enter a variety of data into information systems.
QUALIFICATIONS:
- Must have excellent oral and written communication skills needed to effectively communicate with physicians, all levels of staff within the administration and patients.
- Must have above average public relations skills needed to interface with community leaders.
- Knowledge of organizational policies, procedures and systems, clinical office procedures, computer systems and various applications.
- Proficiency in Microsoft Office Word, Excel and Power Point.
- Skills in planning, organizing, delegating/supervising and evaluating the effectiveness of existing methods and procedures.
- Able to set priorities among multiple requests.
- Able to effectively problem solve on a timely basis.
