Inside Sales - Client Growth Specialist

The Inside Sales/Client Growth Specialist is primarily responsible for engaging with existing clients. The CGS will play a crucial role in building relationships with clients, ensuring ethical practices, overseeing client onboarding, and contributing to the growth and success of our firm. 

$50,000 - $60,000 yearly

Meeting with Existing Clients 

• Conduct meetings (in-person or over the phone) with existing clients. 
• Adhere to communication protocols to engage effectively. 
• Gather information about clients' needs and discuss new value-added solutions to their problems. 
• Explain our legal and recruiting services relevant to their needs. 
• Prepare quotes and payment plans. 
• Assist clients with financing options, if necessary.

Adherence to Ethical Standards 

• Avoid providing legal advice or quoting fees independently. 
• Prepare clients for engagement with our attorneys if necessary. 
• Obtain client signatures and attorney approvals. 

Client Onboarding Oversight 

• Create engagement agreements and manage payments. 
• Follow up with clients post-engagement for feedback. 

Client Relationship Management

• Maintain contact with existing clients who miss appointments. 
• Keep communication open for potential future engagements. 

Record-Keeping and Reporting 

• Maintain detailed records in our CRM system. 
• Track client interactions and conversion metrics. 

Feedback and Improvement 

• Provide feedback on lead quality and volume to management. 
• Suggest improvements based on client interactions. 

Perform other duties as assigned

SKILLS AND ABILITIES: 

• Fluency in Spanish (written and verbal) preferred to effectively communicate with a diverse client base.
• Passion for consultative sales with a proven ability to understand client needs and provide tailored solutions.
• Strong empathy and active listening skills to build trust and foster meaningful client relationships.
• Knowledge of business-based immigration is a plus, but we welcome candidates eager to learn.
• Exceptional relationship-building skills with the ability to engage and collaborate with multiple stakeholders.
• Proactive, detail-oriented, and results-driven mindset with a focus on delivering outstanding client experiences.
• Outstanding interpersonal and communication skills, with the ability to clearly convey complex information.
• Proficiency in Microsoft 365 and similar tools, ensuring efficiency in day-to-day tasks.

• 1–2 years of experience in sales of products or services, preferably in luxury or high-end markets.
• A proven track record of success in consultative sales is required.
• Experience using a CRM, including reporting and data analysis, to track and manage sales performance is required.
• Background in the legal industry or familiarity with legal services is a plus but not required.

Work Arrangement: Hybrid Role – In-office two days per week.

Bonus Structure: Competitive compensation with the potential to earn up to 30% of the annual base salary in bonuses.

Located in Austin, TX, AW Labor Solutions is adept at navigating every facet of immigration law. We offer comprehensive, unique, and strategic solutions for client’s immigration needs, from employment-based recruitment and visas to family-based visas. AW Labor Solutions' promise is to offer world-class communication and responsiveness to all clients and our comprehensive approach can simplify even the most complicated of visa programs. AW Labor Solutions prides itself on providing a scalable legal workforce to businesses.