Development Assistant

General Information

Compensation and Hours

Job Description

Development Assistant

Department: Advancement & Community Engagement Classification: Non Exempt

Reports to: Department Director Status: Full-time

Location: Anchorage Revision Date: 2/14/2025

Position Summary: The Development Administrative Assistant provides administrative support for the Development Department, ensuring efficient donor database management, assisting with donor engagement efforts, coordinating special events, and supporting internal and external communications. This role plays a key part in donor stewardship, event logistics, and maintaining accurate financial and donation records.

Minimum Qualifications

• GED or high school diploma
• Associate's degree or two (2) years of experience providing administrative support
• Proficiency in Microsoft Office Suite (Word, Outlook, Excel)
• Strong organizational skills and attention to detail
• Valid State of Alaska Driver's License

Minimum Experience

• One-year experience in fundraising, donor relations, and event support, strongly preferred.
• Experience with donor management software or CRM systems

Essential Functions

Donor Database Management:

• Maintain and update donor records in CRM software
• Generate reports, track donations, and ensure data integrity
• Work collaboratively with the Finance Department to reconcile donation records
• Generate acknowledgment letters and tax receipts in a timely manner
• Assist with tracking and reporting social media, monthly, and special event emails

Donations and Stewardship:

• Manage and maintain the donation room, ensuring organized inventory
• Oversee in-kind donation processing, scheduling, and donor correspondence
• Coordinate volunteer efforts
• Solicit individual and corporate donation drives
• Provide professional donor assistance and engagement
• Assist in designing and implementing donor satisfaction evaluations and donor appreciation efforts.

Event and Communications Support:

• Communicate with people outside the organization, represent the organization to donors, the public, and other external sources. This information may be exchanged in person, in writing, or by telephone or e-mail.
• Assist with development-related events, including preparation, logistics, and execution
• Support internal and external communications, including donor engagement efforts and social media coordination
• Design and create print and digital media content as needed
• Support photography and videography efforts for events and outreach
• Manage hospitality arrangements, including vendor coordination for meetings and events

Administrative Duties:

• Coordinate scheduling and logistics for Development Department meetings and events
• Create, review and edit written materials.
• Process and distribute incoming donations and related correspondence
• Conduct market research on department related trends, donor requests, and community engagement needs.
• Assist with general office administrative duties, including mail processing and office organization

Knowledge, Skills, and Abilities Required:

• Consistent demonstration of ethics, integrity, fairness and trustworthiness.
• Excellent oral, written, and public communication skills.
• Effective, supportive and positive interpersonal communication skills and behaviors.
• Ability to build, sustain or repair relationships with a diverse stakeholder group.
• Ability to demonstrate empathy and compassion consistent with organization's guiding principles and values.
• Knowledgeable and proficient in typical office software programs and applications.
• Proficiency in accounting and related database applications and programs or strong aptitude to learn them.
• Familiarity with a variety of media and social media platforms.
• Knowledge of principles and processes for providing effective and meaningful customer service.
• Possess critical thinking and problem-solving skills with a solution-focused mindset.
• Ability to communicate information to diverse audiences in a variety of settings ability so others will understand.
• Ability to handle emotionally sensitive topics related to abuse and addiction and speak about them in public venues with respect and sensitivity.
• Strong organizational skills with an attention to detail and tracking multiple tasks with varying priority levels.
• Ability to work under pressure and within tight deadlines.
• Ability to occasionally lift up to 50 pounds
• Ability to occasionally stoop, kneel, and walk while carry boxes or other items.

AWAIC is an Equal Opportunity Employer

Note: This job posting in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

This job posting does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Required Job Qualifications