What are the responsibilities and job description for the QA - Document Control Clerk position at Awareness Technology?

Description

FLSA Status : Non Exempt

SUMMARY : The Quality Assurance Document Control Clerk prepares and organizes controlled documents, prints labels and updates the RMA and Instrument History databases.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Operate copiers, scanner, CD burner, EPC label identification system, GBC binding instrument and other office equipment and systems as required;
Print and bind operator and service manuals as per instructions on reference folders;
Maintain Instruction Manual Printing History Log;
Email manuals to customers as instructed;
Maintain reference folders and reference copies for Operator and Service manuals;
Maintain links to manuals on web;
Maintain the Instrument History database by entering information from :

Final Device Inspection Release Ticket along with travelers that are attached for stock

Packing List information from Sales Order of instruments and or spare parts shipped

In-House Change Form

Issuing a service manual;

Scan Instrument Travelers and store information in the Approved Directory;

Maintain the RMA database by entering the received date and location of instrument;

Create and print labels using EPC label identification system or laser / ink jet printer;

Maintain Labeling Production Log;

Generate Return Material Authorization forms by printing information from Instrument History database on the back of RMA Traveler form;

Maintain adequate level of binding and paper supplies;

Provide a report of activities on a weekly basis to the Quality Manager;

QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and / or EXPERIENCE

High School diploma or GED

Computer experience and working knowledge of Microsoft Office

Possess communication skills and the ability to interact professionally with others

Service oriented

LANGUAGE SKILLS : Must be able to read and interpret documents in English. Bilingual Spanish preferred but not required. Must be able to communicate effectively with others.

REASONING ABILITY : Apply common sense understanding to carry out written or oral instructions.

PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to stand and / or move while performing job duties

The employee must regularly lift and / or move up to 15 pounds, occasionally lift and / or move up to 30 pounds

Exemplary attendance and punctuality

Visual acuity requirements including color, depth perception, and field of vision. The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading

Must have dexterity of hands and fingers to operate equipment; hearing and speaking ability to exchange information in person or on the telephone; sight ability to read schematics and information

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QA - Document Control Clerk

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