What are the responsibilities and job description for the Virtual Cruise Reservationist position at Away From Home Travels 2?
Join our forward-thinking travel agency, where unforgettable journeys are our specialty. As a Virtual Cruise Reservationist, you’ll guide clients toward their dream cruise adventures—all from the convenience of a fully remote position. Embrace the freedom to work from anywhere while delivering outstanding service to our valued travelers.
Responsibilities
Cruise Booking Management
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Responsibilities
Cruise Booking Management
- Efficiently handle online cruise reservations using specialized booking systems
- Coordinate with cruise lines to confirm bookings and guarantee accurate travel details
- Advise clients on cruise options based on their preferences, budgets, and travel standards
- Provide top-tier support across phone, email, and chat channels
- Address client inquiries regarding cruise itineraries, onboard amenities, and reservation steps
- Resolve any booking-related issues or concerns quickly and courteously
- Team up with colleagues to ensure smooth travel planning and client satisfaction
- Work closely with travel advisors to offer thorough support throughout the booking process
- Remote Work: Experience the freedom to work from any location with a reliable internet connection
- Professional Development: Hone your skills in cruise reservations and travel coordination
- Meaningful Impact: Help clients create lasting memories and encourage responsible travel
- Supportive Team Environment: Collaborate with a passionate group committed to exceptional client experiences
- Demonstrated experience as a cruise reservationist, travel agent, or similar customer service role
- Excellent verbal and written communication abilities
- Familiarity with online reservation systems and strong computer literacy
- Exceptional attention to detail and organizational prowess
- Genuine enthusiasm for travel and a dedication to outstanding customer service
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