Quality Assurance Associate

Quality Assurance (QA) Associate - Job Description

Chester, PA: Not a Remote Position

Are you looking to work for a small, growing company where you can make a difference within the organization and in the lives of millions of children? Are you interested in supporting educational products that help children to learn?

AWE Learning is offering an opportunity to join our dedicated team of product support specialists. The successful candidate will have a blend of technical and soft skills, including strong attention to detail, problem-solving abilities, analytical thinking, and effective communication to ensure products meet quality standards.

The Quality Assurance Associate position is located at AWE Learning’s corporate headquarters in Chester, PA. The Quality Assurance Associate plays a vital role in ensuring product quality by performing tasks like testing, inspecting, and documenting processes, while also identifying areas for improvement and ensuring compliance with industry standards.

Qualifications

Technical Skills:

· Testing Knowledge: Understanding different testing methodologies (e.g., manual, automated, regression) and knowing when to use each one is crucial.

· Software Proficiency: Familiarity with relevant software and tools used for testing and quality management is a plus.

· Data Analysis: Ability to interpret data, identify trends, and draw conclusions to inform quality improvement efforts.

· Documentation: Proficiency in documenting test cases, procedures, and findings accurately and clearly.

· Industry-Specific Knowledge: Depending on the industry (e.g., software, manufacturing, healthcare), specific knowledge of relevant regulations, standards, and processes is important.

Soft Skills:

· Attention to Detail: The ability to spot subtle defects or errors that others might miss is vital.

· Problem-Solving: The capacity to identify, analyze, and resolve quality issues effectively.

· Communication: Clear and concise communication skills, both written and verbal, are essential for collaborating with cross-functional teams and stakeholders.

· Analytical Thinking: The ability to think critically, break down complex problems, and identify root causes.

· Teamwork: Working effectively with others, including developers, product managers, and other QA professionals.

· Adaptability: The willingness to learn new technologies and methodologies and adapt to changing requirements.

· Time Management: The ability to prioritize tasks, meet deadlines, and manage time effectively.

Duties & Responsibilities

· Collaborate with the production team to develop and implement quality control processes.

· Conduct regular quality assessments of our products, including both physical and functional testing.

· Identify and troubleshoot any quality issues and collaborate with the production team to resolve them.

· Maintain detailed records of quality assessments and any issues identified.

· Communicate quality issues to the appropriate teams or individuals and provide recommendations for improvement.

· Identify opportunities for process improvements to enhance product quality and consistency.

· Stay up to date with industry trends and advances in quality control and assurance.

Requirements

· Bachelor's degree.

· Proven experience in quality assurance or a related field.

· Strong attention to detail and analytical skills.

· Excellent communication skills, including the ability to effectively communicate with cross-functional teams.

· Experience in developing and implementing quality control processes.

· Ability to work independently and as part of a team, with a strong sense of ownership and accountability.

About AWE Acquisition, In. (AWE)

AWE Acquisition, Inc. (AWE) is the leading provider of digital learning solutions for young children in Public Libraries across the United States. Our solutions are found in nearly 49% of Public Libraries. AWE Learning is based just south of Philadelphia in Chester, PA. We are located along the Delaware River waterfront in a historic, renovated electrical power plant that is now a full-service office building. Amenities include free secure parking, on-site cafeteria, and free gym access for all employees. Learn more at www.awelearning.com

Salary & Benefits

This is a full-time salaried position. We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package including paid vacation, medical benefits, 401k, and future growth opportunities within the company. To learn more about us, please visit our website at www.awelearning.com.

If you are interested in applying for this position, please submit your resume or CV, cover letter, and salary requirements.

Job Type: Full-time

Pay: $32,000.00 - $35,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday

Ability to Commute:

• Chester, PA 19013 (Required)

Work Location: In person

Salary : $32,000 - $35,000