Job Description
Job Description
Job Description
- Provide Windows, software, and hardware support, onsite in a corporate environment
- Stage, provision, and deploy IT machines to end users following best business practices
- Diagnose, troubleshoot, and implement fixes for a variety of technology
- Configure, troubleshoot, and deploy mobile devices & other audio / visual equipment
- Troubleshoot VPN and VDI connectivity
- Follow appropriate KB articles
- Manage workload via ticketing software or Non-ticket tracker
- Prioritize and complete work in a group and independently with minimal supervision
- Communicate technical information to non-technical audiences
- Smart Hands remote support for offsite resolver groups
- Inventory management of IT assets including asset auditing
- Other duties as assigned
Requirements
2 years corporate deskside support or equivalent experienceExcellent troubleshooting capabilityAbility to maintain composure while handle challenging, dynamic, rapid-response user supportExperience with Microsoft Office / Office 365 suiteExperience with computer imaging software and data migration processes (e.g., SCCM, Intune)Experience with endpoint protection and encryption (Bitlocker) supportFamiliarity with using remote desktop support toolsHigh School Diploma or equivalentMaintain valid driver"s licenseWalk, bend, stand for prolong periods of time, and lift equipment up to 50 poundsDemonstrate high level of professionalism and strong personal interaction skillsMaintain neat and professional work area and appearance in compliance with site policiesAbility to pass standard panel drug screening and background checkAdhere to assigned shift scheduleDesired Characteristics
A CertificationMicrosoft Certified Professional (MCP)Windows architecture including permissions and file structureMac / Apple experience, a plusExperience with Basic network concepts (Active Directory / Workstation - Domain Trust Relationship)Company Description
AXA Professionals is a premier recruitment agency specializing in connecting highly skilled IT technicians and healthcare professionals with top-tier organizations. Our mission is to deliver exceptional staffing services that address the critical needs of technology and healthcare sectors, ensuring operational efficiency and excellence in patient care.
About Us : Founded in 2001 on the principles of communication, customer service, integrity, and innovation, AXA Professionals bridges the gap between talented IT experts and dedicated healthcare workers with leading companies and healthcare facilities. Our dual focus allows us to cater to the evolving needs of both technology and healthcare sectors, delivering tailored staffing solutions that drive success and growth.
Our Services :
IT Technician Staffing : We provide comprehensive staffing solutions for IT roles, including network administrators, systems analysts, cybersecurity experts, and technical support specialists. Our recruitment process ensures that only the most qualified candidates are matched with clients’ specific IT needs.Healthcare Professional Recruitment : From nurses and doctors to allied health professionals and administrative support, we source, screen, and place top talent across a wide range of healthcare disciplines. Our goal is to enhance patient care and streamline healthcare operations.Customized Staffing Solutions : We understand that each client has unique needs. Whether you require temporary, permanent, or contract staffing, we offer flexible solutions that adapt to your organization’s requirements and timelines.Company Description
AXA Professionals is a premier recruitment agency specializing in connecting highly skilled IT technicians and healthcare professionals with top-tier organizations. Our mission is to deliver exceptional staffing services that address the critical needs of technology and healthcare sectors, ensuring operational efficiency and excellence in patient care.
About Us : Founded in 2001 on the principles of communication, customer service, integrity, and innovation, AXA Professionals bridges the gap between talented IT experts and dedicated healthcare workers with leading companies and healthcare facilities. Our dual focus allows us to cater to the evolving needs of both technology and healthcare sectors, delivering tailored staffing solutions that drive success and growth.
Our Services :
IT Technician Staffing : We provide comprehensive staffing solutions for IT roles, including network administrators, systems analysts, cybersecurity experts, and technical support specialists. Our recruitment process ensures that only the most qualified candidates are matched with clients’ specific IT needs.
Healthcare Professional Recruitment : From nurses and doctors to allied health professionals and administrative support, we source, screen, and place top talent across a wide range of healthcare disciplines. Our goal is to enhance patient care and streamline healthcare operations.
Customized Staffing Solutions : We understand that each client has unique needs. Whether you require temporary, permanent, or contract staffing, we offer flexible solutions that adapt to your organization’s requirements and timelines.
