What are the responsibilities and job description for the User Experience Designer position at AXA XL Ltd?
User Experience Designer
Hartford, CT I Stamford, CT I USA
AXA XL recognizes that innovation is critical for the business and is key to enable new business opportunities, improve the way we operate and open new possibilities. Innovation focus is on driving a sustainable competitive advantage, delivering an excellent experience to our internal, external customers and improving efficiency. Our Innovation function is focused on generating value not just by leveraging technology, data and AI but also through enablement of tangible product, process and customer experience innovations in partnership with stakeholders across the business.
We have embarked on a significant enterprise-wide transformation that puts greater focus on the strengthening of our digital, AI capabilities and putting technology and data at the core of it. As part of this transformation, we are seeking Innovation Analysts who will support execution on the Innovation agenda for the business covering support to drive Innovation projects, engaging with external and internal stakeholders on Innovation and enable achievement of an Innovation culture across the organization to yield significant business benefits, build our competitive advantage and help differentiate in the market through tangible execution on innovation.
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What will your essential responsibilities include?
Work with Business Executives, Product Owners, Product development teams, UX team and internal stakeholders, in partnership with other UX designers and create, deliver UX designs that focuses on Customer Experience and benefit the business.
Execute Design workshops to gather design requirements, create UX design approach and concepts for various product and services. Participate in digital transformation of the product by ensuring the best user experience. Empathize user journeys, user task flows and create wireframes, click-through prototypes, visual designs, for projects ensuring successful end-end delivery and working in partnership with relevant internal, external stakeholders.
Participate in the development of AXA XL design system as a foundational design source in creating products through proactive engagement with colleagues across the organization leveraging various creative and innovative means.
Capability to working with multiple project teams across locations, cultures, and time zones.
Self-driven and supports the Division Lead of Digital User Experience in executing on user experience designs and practices aligned with overall business strategy, keeping Customer experience as focus.
Collaborate with product teams and non-UX teams in Digital Transformation while designing UX approach and concepts and coach them. Support other UX designers through design process.
In an individual contributor role, you will report to the Division Lead of Digital User Experience.
