What are the responsibilities and job description for the Senior Business Process Design & Delivery Manager position at AXA XL?
Senior Business Process Design & Delivery Manager
Hartford, CT | Chicago, IL | Dallas, TX | Atlanta, GA | Toronto, ON |
As AXA XL continues to invest in its end-to-end capabilities the Senior Business Process Design and Delivery Manager role holder will drive cross-functional / cross-BU programs in the solution design and delivery. Building on knowledge of processes and systems, they will partner with business units, IT and other functions to ensure the successful roll-out of the initiatives.
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The Business Solution Design & Delivery Manager will be responsible for :
- Process Design and implementation : Effective and efficient use of full suite of Lean Six Sigma tools and techniques to define and analyze current processes and refine / design future processes. To include identifying training and documentation needs, and implementing sustainable improvement plus continuous improvement capability
- General Solution Design : Identifies business solutions to a variety of business problems. This can entail : Understanding and synthesizing business problems, identifying and documenting solutions / options through workshops and interviews, conducting analyses and documenting deliverables.
- Project Related Design Definition : Define and document high level target design and business outcome. Conduct E2E assessment to ensure all impacted functions and processes are properly considered in the project. Identify resource impacts / needs. Identify and document high-level product requirements, where applicable.
- Change Management : Applies Change Management tools and methodologies to various projects including impact assessment, roll-out planning, stakeholder management, communication and training. Manage adoption and transition to BAU.
- Product Ownership : Expert on specific applications / functional processes. Provides advice and develops solution on these specific system capabilities and processes on relevant programs.
- Knowledge Sharing among Transformation & Change team : Share expertise and lessons learned on program executions among Business Solution Design Managers to drive cross-pollination of knowledge.
- Expected to work independently drive and deliver solutions on programs with some oversight from Practice leaders or assigned project coaches.
You will report to the Business Solution Design & Delivery Team Lead.
SHARE your talent
SHARE your talent
We're looking for someone who has these abilities and skills :
FIND your future
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re / insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business - property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at axaxl.com
Inclusion & Diversity
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.
At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed.
Learn more at axaxl.com / about-us / inclusion-and-diversity . AXA XL is an Equal Opportunity Employer.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience," focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars :
For more information, please see Sustainability at AXA XL .
The U.S. pay range for this position is $106,500 - $186,500. Actual pay will be determined based upon the individual's skills, experience, and location. We strive for market alignment and internal equity with our colleagues' pay.
At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. Wealsobelieve in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details aboutAXA XL's benefits offering s , please visit US-Benefits-at-a-Glance_2023_US.pdf (myaxaxlbenefits.com) .
Salary : $106,500 - $186,500
