What are the responsibilities and job description for the Behavioral Health Professional position at Axelon Services Corporation?
Location : Member facing 80%, 20% Remote. Must be in the Austin area.
Shift : Mon - Fri 8am - 5PM
Duration : 6 month contract
Must have valid RN, LPC, or LCSW license licensed through Texas; Would prefer someone with closer to 4 years experience.
Job Description :
Staff will be responsible for managing a caseload of 75-85 members on the health plan ages 3-21. They will conduct regular outreach (default monthly) and will perform assessments yearly and as needed to determine needs, care gaps, current services, satisfaction of services, and provide education to members and families of members on the health plan. They will then coordinate any needed or existing care and monitor care for satisfaction and member for progress throughout the year. Yearly assessments will be conducted each year and as needed per change of condition and will be in person at member’s home or in an agreed upon public location that ensures HIPAA compliance. Staff will complete monthly calls and visits (telehealth or in person per member choice) to all members on caseload unless a different frequency of outreach is established and documented. Staff will work to remedy and circumvent member issues with providers when they arise. Staff will document all interactions in a timely manner as directed by internal work processes. Staff will staff appropriate cases with leadership when guidance is needed. Staff will provide follow up following member discharge from hospital to assess for needs, provide education, and coordinate services. Staff will work with local waivers, clinics, providers, and community entities to connect member with services covered and not covered by health plan. Staff will maintain license and complete all activities required for this. Staff will communicate with leadership regarding any questions or need for assistance with any assigned duties.
Describe the performance expectations / metrics for this individual and their team :
Make timely outreaches to members and complete assessments as scheduled and on time. Submit quality and timely documentation following any member interaction, outreach, assessment. Submit admin items (mileage, expense report, time sheet, etc) on time.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Behavioral Health Professional?
Sign up to receive alerts about other jobs on the Behavioral Health Professional career path by checking the boxes next to the positions that interest you.
