What are the responsibilities and job description for the Receptionist position at Axelon Services Corporation?
Candidate will be working in an internal medicine practice located in Westwood.
Requirements : High School Diploma
1 recent years exp in a medical setting
JOB SUMMARY
Functions as a member of the Practice team working in both Front and Back Office Clerical and Clinical services
Essential Functions
Answers phone, schedules patient appointments in strict adherence to physician schedule, keeps abreast of
physician s overall routine schedule in order to contact physician with messages when he / she is not in the
office. Assures that all messages are communicated accurately
Greets patients in a friendly and professional manner
Obtains completed registration forms for each new patient
Updates demographic profile at each patient visit
Collects payment for services rendered at the time of appointment and for any past due balances
Processes requests for patient medical records and / or patient information during office sessions (i.e., patient
records, diagnostic test results, other healthcare facilities)
Reschedules patient appointments as needed (i.e., physician unavailable, delay in appointment schedule,
cancellation of physician session)
Activate and deactivate phone service at the beginning and end of clinic session
Responsible for reviewing the physician on-call schedule with the phone service at the end of clinical hours
i.e., Monday - Friday and weekend hours)
Responsible for delivery of messages to staff throughout the day
Review and / or update patient insurance information
For managed care patients, follows established protocols for necessary authorizations from the patient for
scheduled office visit
Depending on the practice, may obtain pre-authorization for various procedures ordered by the physician for
individual patients, schedules the patient for the service
Distributes correspondence and patient information from patient medical records in accordance with
established policies. Photocopies and processes forms
Opens, date stamps and distributes mail. Pulls medical record for all diagnostic test results and consults
received, attaches mail
