What are the responsibilities and job description for the Supervised Visitation Monitor - Place of Peace - Full-Time position at Axess Family Services, Inc.?
Description
Supervised Visitation Monitor
Place of Peace
Full-Time, 40 Hours/Week
$17.00/Hour
Schedule: Determined on a case by case basis; Weekday, evenings and weekend coverage required
GENERAL STATEMENT OF DUTIES: Provide supervision for families who have a history of domestic violence in order to provide a safe place for visitations and exchanges to occur.
ESSENTIAL RESPONSIBILITIES:
- Supervised Visitation Monitors are responsible for creating a safe environment to conduct scheduled visitations and exchanges.
- Provide supervision of families during the visits and exchanges by being physically present in the visitation areas.
- Document factual observations during the complete detailed call cards, case notes and visitation summaries.
- Assist in scheduling and rescheduling visits and exchanges.
- Assure ongoing contact with families utilizing services.
- Relay messages that relate to the services of Place of Peace from one parent to the other.
- Effectively communicate with all participants, staff members, attorneys, case workers, Guardian Ad Litem’s and court personnel.
- Answer phones and return phone calls to all parties in a timely manner.
- Facilitate resolving client concerns in a timely manner.
- Enforce program and agency policies and procedures.
- Maintain client confidentiality and client files.
- Attend staff meetings, agency trainings and other required trainings as requested by the Program Coordinator, Program Manager or Program Director.
- Intervene during the visits or exchanges if a parent’s behavior becomes unsafe for the child(ren).
- Keep the center clean and orderly. This includes doing daily chores and bleaching and disinfecting toys frequently.
- Prepare the visitation rooms prior to families arriving at the center.
- Maintain professionalism by speaking, dressing and behaving in a way that is appropriate when dealing with parents and children.
- Report all cases of suspected cases of child abuse or neglect to Program Coordinator and follow child abuse reporting policy as directed by the Program Manager.
- Responsible for redirecting visiting parents when they violate program policy, guidelines or court orders.
- Works cooperatively with other staff members and volunteers to ensure conscientious, competent and trauma informed service delivery to shelter residents.
- Certification in First Aid and CPR is required and may be provided by Safer Futures.
- Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.
- Other duties as assigned.
Requirements
QUALIFICATIONS:
- Strong communication and writing skills.
- Understanding of child development and recognition of child abuse.
- Works well as a team member.
- Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Identification & Investigation).
MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: Related job experience or working toward a degree in education, social services, psychology or related field.
MINIMUM EXPERIENCE REQUIREMENTS: Awareness and understanding of domestic violence and trauma.
Salary : $17
