Practice Supervisor

At Axia Women’s Health, recognized as a Great Place to Work for a 3^rd year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of over 400 providers across nearly 200 women's health centers in New Jersey, Pennsylvania, Indiana, Ohio, and Kentucky. The rapidly growing network spans OB/GYN physicians, breast health centers, high-risk pregnancy centers, two laboratories, urogynecology care, and fertility centers. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives.

We have are currently recruiting for a full-time Practice Supervisor position with Athena OBGYN located in Horsham, Langhorne and Abington, PA 

Mon-Thurs 7:30-4:30pm one closing shift 10:00-6pm Fridays 6:30-3:30pm. 

Essential Functions:

• Participates in directing, supervising, and coordinating the overall clinical and business operations for the Care Center.
• Supervises and coordinates activities for one care center location.
• Contributes to and partners with care center leadership to administer operating procedures and policies in line with overall business goals.
• Participates in the evolution and refinement of the quality improvement process at the care center location.
• Resolves problems related to staffing, utilization of facilities, equipment and supplies for the care center location.
• Oversees the patient experience and drives improvement and action planning at the care center location.
• Manages and handles the escalation of patient complaints.
• Participates in colleague experience, driving achievement of colleague satisfaction targets.
  • Colleague lifecycle (recruitment through separation)
  • Implements staff recognition programs.
  • Performance Management
• Acts as a liaison with non-clinical and clinical staff and care center leadership.
• Proactively communicates with the Practice Administrator or Senior Practice Administrator.
• Travel required 5% of the time.
• This role is an on-site position.

Supervisory Responsibilities:

• Participates in management of both clinical/non-clinical care center colleagues.

Qualities & Skills:

• Proven ability to manage and motivate a diverse team of professionals.
• Excellent organizational, leadership, and interpersonal skills.
• Excellent verbal and written communication.
• Demonstrated ability to establish and maintain effective working relationships with personnel across various facilities as well as external entities.
• Strong Knowledge of Microsoft Office Suite
• Ability to adapt to changes in the healthcare industry and stay updated on current trends and practices.

Education & Experience:

• HS Diploma or GED required; 4-year degree from an accredited college in business, healthcare or a related field preferred.
• Minimum 1-2 years of healthcare management experience supervising 1-10 employees.
• OB/GYN experience is a plus but not required.
• Experience with electronic health records (EHR) systems and healthcare information technology (eCw preferred).

Full Time Benefits Summary

• Full time benefit-eligibility beginning the first of the month after hire
• Immediate 401(k) matching contribution with no vesting period
• Generous PTO offering with additional time off for volunteering
• Choice of multiple medical insurance plans to best meet your needs
• Access to Axia providers at little to no cost through Axia’s medical insurance
• Axia-paid life insurance, short term and long term disability
• Free counseling for colleagues and family members, including parents and parents-in-law
• Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program
• Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more!

At Axia Women’s Health, we’re passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves.  We welcome all individuals – without regards to gender, race, ethnicity, ability, or sexual orientation – and proudly celebrate our individual experiences and differences.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  Applicants must be currently authorized to work in the United States on a full-time basis.