What are the responsibilities and job description for the Certified Medical Assistant (CMA) position at Axia Women's Health?
At Axia Women's Health, recognized as a Great Place to Work for a 2nd year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of 500 providers across nearly 200 women's health centers in New Jersey, Pennsylvania, Indiana, Ohio, and Kentucky. Our rapidly growing network spans OB / GYN physicians, breast health centers, high-risk pregnancy centers, two laboratories, urogynecology care, and fertility centers. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives.
We are currently recruiting a Certified Medical Assistant for our OB / GYN of East Brunswick practice in Cranford, NJ.
Per the guidance of Axia Women's Health patient protocol and care center physicians, the Certified Medical Assistant (CMA) professionally engages Axia Women's Health patients by assisting with patient care, recording critical patient information, and providing information to patients so that they may fully utilize and benefit from our clinical services
Essential Functions :
- Greet and acknowledge patients in a professional and courteous manner.
- Escort patients to exam rooms and ensure they are comfortable.
- Prepare patients for examinations, complete comprehensive clinical intake.
- Maintain accurate and detailed patient records.
- Perform and document accurate blood pressure, height and weight, and patient temperature.
- Demonstrate appropriate chaperone technique and documentation.
- Assist with patient examinations and office-based procedures (Routine procedures performed during the regular course of the day including but not limited to colposcopy, IUD insertions, and endometrial biopsies).
- Administer medications and injections as ordered by providers.
- Collect and prepare laboratory specimens.
- Perform CLIA waived tests per Axia and Care Center Protocols.
- Perform blood draws.
- Computerized physician order entry (CPOE) - Enter and send medication and test orders per provider instructions.
- Clean, disinfect, and sterilize medical instruments and ensure exam rooms are clean and stocked.
- Provide information regarding procedures, medications, and follow-up care.
- Respond to patient inquiries both in person and over the phone.
- Assist with scheduling appointments and follow-up visits.
- Understand how to appropriately perform Nonstress Test (NST)
- Answer patient calls, address inquiries, relay messages to providers, and provide instructions or follow-up information as directed by providers. Ensure timely and accurate communication of patient needs and concerns.
- Manage medical supply inventory by monitoring and maintaining stock levels of medical supplies, place orders as needed and ensure proper storage and organization of inventory to support clinical operations and avoid shortages.
- Ensure patient safety within the clinical setting.
- Work collaboratively with physicians, providers, nurses, and other staff to ensure efficient practice operations.
- Upon successful completion of competency skills training, assist in office-based surgical procedures (Anything historically performed in an Operating Room and / or requiring moderate sedation or higher including but not limited to LEEP, operative hysteroscopy, ablations, and D&Cs with or without suction) by preparing the procedure room, ensuing the availability of necessary equipment, providing support to healthcare providers during the surgeries, and post-surgical processes including disinfection.
- Oversee the orientation and training of new CMAs, ensuring they are familiar with clinical protocols, safety guidelines, and patient care procedures.
- Safely and efficiently assist patients with mobility, including transferring them between examination rooms and treatment areas.
- Ensures compliance with all Standard Operation Procedures (SOP's) and policies (including HIPAA & OSHA).
- Participate in team meetings and contribute to quality improvement initiatives.
- Adhere to practice policies, procedures, and protocols.
- Serve as a role model in upholding the organization's mission, vision, and values. Consistently demonstrate ethical behavior and professionalism in all interactions. Actively engage in initiatives and practices that promote a positive and collaborative workplace culture, while supporting the organization's strategic goals.
- This role is an on-site position.
Qualities and Skills :
Experience and Education :
Full-Time Benefits Summary :
At Axia Women's Health, we're passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals - without regards to gender, race, ethnicity, ability, or sexual orientation - and proudly celebrate our individual experiences and differences.
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