Sr. Practice Administrator

Axia Women's Health, a Great Place to Work for the 3rd year in a row, is committed to improving women's health. Our vision is to lead the way in delivering personalized care for women across nearly 200 centers in New Jersey, Pennsylvania, Indiana, Ohio, and Kentucky.

We are currently recruiting a Sr. Practice Administrator in Horsham, PA with additional locations in Abington and Langhorne.

• Directs, supervises, and coordinates clinical and business operations for the Care Center.
• Oversees 1 Care Center with up to 3 locations.
• Participates in strategic growth planning for Care Center.
• Collaborates with clinical staff to develop quality improvement initiatives.
• Drives achievement of operational KPIs.
• Leverages data to support care center decision-making.
• Identifies trends and issues related to billing/payor concerns.
• Leads or participates in MSO or regional-based initiatives or programs.
• Develops and implements care center workflows.
• Supervises startup of new programs and revenue streams at the Care Center.
• Facilitates ROI on potential revenue opportunities or expansion.
• Oversight for patient experience, drives improvement and action planning.
• Escalation and management of patient complaints.
• Ensures adherence to cash management processes.
• Manages expenses in accordance with set budgets.
• Provides oversight for all spending.
• Ensures POs are accurate.
• Works closely with marketing team on projects related to the care centers.
• Liaison with referring practices.
• Manages compliance with regulatory and state governing bodies.
• Oversight of colleague experience, driving achievement of colleague satisfaction targets.
• Drives the colleague lifecycle.
• Implements staff recognition programs.
• Performance Management.
• Mentoring of new care center managers.
• Oversight of provider support including scheduling, reimbursement, PTO, etc.
• Provider/physician credentialing.
• Coordination with lead physician on care center matters.
• Facilitates needs that arise with Labor & Delivery or other departments at affiliate hospital.
• Facility maintenance/equipment.
• Travel required 20% of the time.
• This role is an on-site position.

Qualifications:

• 4-year degree from an accredited college in business, healthcare, or related field.
• 5 years of experience managing a high-volume practice, OB/GYN or Fertility specialty, preferred.
• Experience managing a multi-site practice.
• Knowledge of electronic billing process and medical insurance.
• Experience with electronic health records (EHR) systems and healthcare information technology.
• Proven ability to manage and motivate a diverse team of professionals.
• Excellent organizational, leadership, and interpersonal skills.
• Strong Knowledge of Microsoft Office Suite.

Benefits:

• Full-time benefit-eligibility beginning the first of the month after starting.
• Choice of multiple medical insurance plans.
• Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance, and more.
• 401(k) Matching.
• Generous PTO offering with additional time off for volunteering.
• Axia-paid life insurance, short-term and long-term disability.
• Free counseling for colleagues and family members.
• Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program.