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Experienced Dental Patient Care Coordinator

Axial Dental
Holly Springs, NC Full Time
POSTED ON 3/23/2025
AVAILABLE BEFORE 5/4/2025

Join Team Axial!

Axial Dental, a modern and cutting-edge dental practice committed to providing exceptional patient care, is looking for an Experienced Dental Patient Care Coordinator to join our dynamic team. This is a crucial role for someone highly organized, detail-oriented, and with a robust background in dental treatment planning and insurance claim processing. If you're passionate about delivering top-tier patient care and thrive in a fast-paced, team-oriented environment, we want you to be a part of our success!

Key Responsibilities:

  • Explain treatment plans, costs, and answer patient inquiries while ensuring comprehensive care delivery and coordination with providers.
  • Verify dental insurance benefits, accurately process and submit claims, follow up on claim statuses, and swiftly resolve any issues or disputes.
  • Coordinate appointment scheduling, send reminders, and assist with patient financing and insurance options.
  • Maintain up-to-date and accurate patient records, manage phone/email communications, collect payments, and assist with daily office operations.
  • Provide strong leadership and support to office staff, ensuring smooth and efficient clinic operations.

What We Offer:

  • Competitive pay: $20-$25/hour, based on experience
  • Paid Time Off, Health Insurance, and 401(k)
  • Monthly bonus opportunities
  • Scrub allowance
  • Stable, full-time position with no nights or weekends

Office Hours:

  • Monday, Tuesday, Thursday: 7:00 AM - 4:00 PM
  • Wednesday: 7:00 AM - 3:00 PM

Qualifications:

  • Required: 2-3 years of experience in dental treatment planning, insurance claim processing, and handling dental claims. A strong understanding of dental insurance processes and the ability to manage complex patient needs.
  • Demonstrated ability to effectively communicate and organize, with the capacity to multitask in a high-volume setting.
  • A patient-focused attitude with a commitment to providing exceptional service and support.
  • Strong attention to detail and a high level of accuracy in all tasks, ensuring the best possible outcomes for patients and the practice.
  • Managerial skills are a plus, with the ability to lead a team and ensure efficient operations.

To Apply:

If you meet the qualifications and are eager to take your career to the next level, please send your resume and a brief cover letter to admin@axialdental.com. We look forward to meeting you!

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Schedule:

  • No weekends

Experience:

  • Dental insurance: 2 years (Required)
  • Dental treatment planning: 2 years (Required)
  • managerial: 2 years (Preferred)

Work Location: In person

Salary : $20 - $25

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