Commercial Loan Operations Supervisor

At Axiom Bank, we encourage you to aim for the sky and leverage your expertise and passion to excel. We are a growing, dynamic organization – this is an exciting time to get on board!

We believe in the value of promoting a healthy work/life balance and are committed to recognizing the role everyone plays in our ongoing success. We offer the following benefits to our Full Time Employees:

• 12 Paid Holidays
• Generous Paid Time Off
• 4% Match on our 401(k)
• Medical, Dental and Vision Benefits
• 100% Company Paid Life, AD&D Insurance, Short and Long Term Disability

Key Responsibilities and Accountabilities

The Loan Operations Supervisor Key Accountabilities include, but are not limited to the following:

• Provides leadership for the Loan Operations team within the following capacities:
  • Coordinate ongoing staffing to ensure appropriate coverage for all daily department processes.
  • Engage and motivate team members to achieve and maintain a high level of performance and service standards.
  • Oversee annual performance review process for all department employees, including the development of goals and objectives.
  • Align internal procedures with standard banking procedures to adhere to bank regulations and guidelines.
  • Develop enhancements to current processes and scope of team activities based on internal customer feedback.
  • Host monthly staff/department meetings with Loan Ops team and conduct 1-1’s with direct reports.
  • Identify and interview potential candidates for vacant positions.
  • Determine training needs of staff and coordinate efforts.
  • Demonstrate a strong work ethic through leadership by example.
• Serves as a backup for other team members during absence planned or unplanned.
• Create and update bank and department policies and procedures as needed.
• Identify opportunities for process improvements and implement improvement initiatives.
• Assist Bank Ops Manager in strategic planning and support of all new loan product initiatives.
• Assist with internal and external audit engagements as they relate to the department.
• Plan and coordinate the completion of ongoing daily activities which include, but are not limited to:
  • Booking and funding for Commercial, Indirect Portfolio and ABL credit transactions, payoff processing, working daily operational reports and providing loan servicing support.
  • Balancing loan general ledger clearing accounts and reviews/provides daily/monthly reporting.
  • Daily Maintenance Reports – reviews and obtains necessary backup documentation.
  • Third Party Vendor - Verify Balances.
  • Monitor UCC’s – File continuations as needed.
  • Submit invoices – Third Party Vendors.
  • Post Rate Changes on CSI system.

Supervision of Personnel

• Loan Operations Specialists.

Working Conditions

• Must be able to work independently. The incumbent will be expected to be able to work Monday through Friday and work will mainly be performed at the Maitland location. Fully remote may be considered for out of state candidates; occasional evening and weekend work may be required. Flexibility with work location and hours may be granted if circumstances permit.

Travel

• None

Qualifications Summary

Education

• Associate’s degree in business or equivalent work experience.

Experience

• Minimum of 5 years in Loan Operations and Loan Servicing. Familiarity with CSI core system (NuPoint) preferred.

Knowledge and Skills

• High attention to detail and accuracy
• Strong analytical skills
• Track record of effective collaboration and teamwork
• Strong customer service skills
• Ability to adapt with changing guidance
• Strong verbal, written, and interpersonal communication skills. 
• Proficient in Microsoft Office applications, including Excel and Word. 
• Proven intermediate math and basic accounting skills.

Other Duties - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

(Reasonable accommodations may be made to enable individuals with disabilities to perform these tasks. If you need an accommodation, please contact us at hr@axiombanking.com)

Axiom Bank does not discriminate in employment opportunities or practices on the basis of any protected status. It is the policy of Axiom Bank to conduct background, credit reference and drug screening tests as a condition of employment. Drug Free Workplace. EOE/AA/Minority, Female, Disabled, Veteran

Axiom Bank is not seeking assistance or accepting unsolicited resumes from search firms for employment or contractor opportunities. Any resumes submitted without a valid contract will be considered the sole property of Axiom Bank and no fee will be paid.