What are the responsibilities and job description for the IVR Chatbot Developer position at Axiom Global Technologies, Inc.?
Job Details
Job Title: IVR Chatbot Developer
Location: Newark, NJ (Hybrid)
Duration: 7 Months
Job Description:
We are seeking an experienced IVR Chatbot Developer to join our team. The ideal candidate will have a strong background in IVR technology, cloud-based solutions, and system integrations.
Key Responsibilities & Requirements:
- Proficiency in Genesys Cloud CX and IVR development.
- Deep understanding of IVR technology, telecommunication systems, and associated software and networks.
- Hands-on experience in developing and managing speech recognition systems and grammars.
- Experience integrating third-party solutions such as AWS Lambda (NodeJS/Python), Lex, Amelia, Polly, Salesforce CRM, and Google CCAI.
- Expertise in web services, APIs, and integration protocols (SOAP, VXML, SQL, XML, REST) to connect telephony systems with other enterprise systems.
- Strong software development skills in object-oriented programming languages, with the ability to design, build, and maintain complex IVR applications.
If you are passionate about innovative IVR solutions and looking for an exciting opportunity, we encourage you to apply!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
