IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Freelancer) (

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.comWe are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite / on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.IT Skills and ExperienceDesired Experience : English Proficiency must : Reading, Writing and SpeakingComputer OS / Peripherals troubleshootingHandling Different PC Operating Systems ( Windows 7 / 8 and 10)Performing Hardware Software Installation ( understanding of deployment tools like SCCM)Basic knowledge of SOE and group policiesPrinter supportGood knowledge of MS Office tools installation & troubleshootingExcellent customer service and people skillsField experience supporting a variety of technologies and servicesAdvanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systemsAbility to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressureWho You AreReliable transportationFlexible schedule and commitment to work on demand when requiredResilient and able to face and resolve conflicts.The ability to communicate effectively in both oral and written form with clients and end-users is compulsory.Customer-oriented and cool-tempered.Works well under pressure.Pro-active / Self-starter.Team player.Personal Attributes : Excellent End-user computing skills.Good knowledge of Infrastructure support.Strong analytical and problem-solving capabilitiesWell-organized and extremely detail-orientedStrong customer service ethic and great communication skills, both oral and writtenPassionate about delivering quality no matter what you are doingCan work both independently and in a collaborative team-oriented environmentA self-starter, motivated to push the limits and think outside of the boxFondness for solutions that are simple, elegant, and effectiveAbility to work with and maintain confidential informationIn-depth knowledge of : Windows OS (e.g. XP, Vista, Windows 7, 10)Microsoft Office applicationsPC / Laptop hardwarePC / Laptop peripherals, including printersMobile devices Basic knowledge of : Active DirectoryExchangeApple OSSCCMIT QualificationsAt least one of the following : PC / Laptop OEM Maintenance CertificationCompTIA A CertificationMicrosoft Certified IT Professional (MCITP) certification in the desktop areaMicrosoft Office Specialist (MOS) CertificationExperience in a similar role2 years of relevant experience.Ready to travel 10-20 Miles as per the requirementWhat next? If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.us@axiomtechnologies.com