Network Data Support Specialist

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Responsibilities:

• Design and implement functional network infrastructure and systems using correct network diagram and documentation
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• Analyze and confirm the information demands and functional requirements in collaboration with internal and external customers
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• Adopt network security measures after organizing, planning, and safeguarding data, software, and hardware
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• Monitor network performance to identify necessary adjustments and improvements
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• Cooperate with technology suppliers to offer business-focused solutions
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• Provide technical leadership to teams working on deployment and support
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• Ensure the stability of the working environment before, during, and after system updates
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• Establish and maintain strong cross-functional working connections with corporate and local teams
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• Resolve issues escalated by lower support tiers and provide support for those tiers as needed
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• Configure firewalls, routing, and switching to maximize network security and efficiency
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• Utilize online resources and documentation to gain knowledge about new or unfamiliar technology
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• Collaborating with network architects to design and implement functional company networks.
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• Installing and configuring networking hardware.
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• Creating and implementing network security measures.
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• Managing and mentoring junior Network Engineering staff.
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• Conducting regular network performance tests.
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• Delegating networking maintenance tasks to junior staff.
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• Dealing with escalated network support issues.
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• Drawing up network status reports.

Basic Qualifications:

• College or University Degree in Computer Science, Information Systems, or a related discipline or equivalent work experience
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• 8 years of High Availability, High Security, Internet Data Center Experience and the requisite rigor needed to operate in that environment
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• 2 years of public cloud experience preferred but not required
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• Experience in with automation and deployment frameworks to deploy network services
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• Documentation skills and experience
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• Design and deployment experience with most of the following technologies: F5, Palo Alto, Windows
• Server, VMWare, SD Wan, Cloudflare ZTNA, Network Virtualization
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• Must be able to lawfully work within the US and have unrestricted work authorization for US

IT Qualifications

• Preferred Qualifications:
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• Strong organization skills and detail-oriented
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• Excellent problem solving skills
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• Knowledge of ITSM/ITIL
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• Project coordination and management experience

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.us@axiomtechnologies.com.